Talent.com
Revel Staffing
IT TechnicianRevel Staffing • California, California, United States
IT Technician

IT Technician

Revel Staffing • California, California, United States
10 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Key Responsibilities

  • Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff
  • Provide first-level technical support for common IT issues, including:
    • Password resets and account lockouts
    • EMR/EHR and healthcare application access issues
    • VPN, email, and connectivity problems
    • Basic software and hardware troubleshooting
  • Follow documented procedures, knowledge base articles, and internal support workflows
  • Accurately document incidents, troubleshooting steps, actions taken, and resolutions in the ticketing system
  • Escalate complex technical issues to higher-level support, application teams, or IT leadership as needed
  • Provide professional, patient, and customer-focused support to users of varying technical skill levels
  • Maintain strict confidentiality and protect patient, employee, and organizational data in accordance with HIPAA and company policies
  • Support increased ticket and call volume during peak periods, system updates, and special projects
  • Assist with basic user account setup, access changes, and application support as needed

Required Qualifications

  • High school diploma or GED required
  • Active HIPAA compliance credential or training required
  • 1+ year of IT help desk, service desk, technical support, or related experience preferred
  • Basic understanding of Windows, email, user accounts, passwords, VPN, and common business applications
  • Strong verbal and written communication skills
  • Customer-first mindset with the ability to remain calm, professional, and helpful under pressure
  • Strong attention to detail and ability to accurately document support activity
  • Ability to handle confidential information with professionalism and discretion


Create a job alert for this search

IT Technician • California, California, United States

Similar jobs

Auto Body Technician

Caliber Collision Repair ServicesTulare, CA, United States
Full-time

Every day, over 20,000 car accidents disrupt lives.When our customers face one, we step in to make things right quickly, confidently, and with care.At Caliber, fixing fenders has its benefitslike ... Show more

 • Promoted

Part Time Plasma Center Technician- Phlebotomy

BioLifeVisalia, CA, United States
Part-time

At BioLife, we know that flexibility mattersespecially for those balancing multiple commitments.That's why we're dedicated to creating meaningful part-time opportunities for our team.This role is t... Show more

 • Promoted

Customer Service Technician

JJR Management Services Inc dba San Joaquin Valley HomesVisalia, CA, US
Full-time

If you are fueled by delivering great customer service and take pride in quality results, this is the place to make your impact.We are looking for a dependable, customer-oriented professional with ... Show more

 • Promoted

ADMINISTRATIVE TECHNICIAN (PURCHASING)

Government JobsVisalia, CA, United States
Full-time

Administrative Technician (Purchasing).The City of Visalia is recruiting for the position of Administrative Technician (Purchasing).This position will be assigned to the City's Purchasing Division ... Show more

 • Promoted

B-Level Technician

SJV Construction Services Inc dba San Joaquin Valley HomesVisalia, California, United States
Full-time

If you are fueled by delivering great customer service and take pride in quality results, this is the place to make your impact.We are looking for a dependable, customer-oriented professional with ... Show more

 • Promoted

ADMINISTRATIVE TECHNICIAN (PURCHASING)

City of VisaliaVisalia, CA, United States
Full-time

Administrative Technician (Purchasing).The City of Visalia is recruiting for the position of Administrative Technician (Purchasing).This position will be assigned to the City's Purchasing Division ... Show more

 • Promoted

Part Time Plasma Center Technician- Phlebotomy

Takeda PharmaceuticalsVisalia, CA, United States
Part-time

At BioLife, we know that flexibility mattersespecially for those balancing multiple commitments.That's why we're dedicated to creating meaningful part-time opportunities for our team.This role is t... Show more

 • Promoted

Electrical Engineer, Principal

PG&E CorporationSHAVER LAKE, California, US
Full-time

Job Category: Engineering / Science .Business Unit: Energy Delivery.Job Location: Oakland; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; B... Show more

 • Promoted

Earn Side Money at Home Testing Products

Product Review JobsAUBERRY, CA, United States
Full-time

Compensation: Varies per assignment.Location: Remote (USA) Company: ProductReviewJobs Thank you for your interest in becoming a Paid Product Tester.This opportunity is for completing market res... Show more

 • Promoted

Customer Service Technician

SJV Construction Services Inc dba San Joaquin Valley HomesVisalia, California, United States
Full-time

If you are fueled by delivering great customer service and take pride in quality results, this is the place to make your impact.We are looking for a dependable, customer-oriented professional with ... Show more

 • Promoted

Diesel Tech

Clovis Diesel LLCFresno County, California, US
Full-time

Job Description Job Description Looking for qualifiled light duty, Medium duty, heavy duty diesel mechanic with experience.Must have a valid drivers license, and have your own tools. Show more

 • Promoted

Remote Client Services Consultant (Independent)

Travel with LaniVisalia, CA, United States
Remote
Full-time

Remote Client Services Consultant (Independent).We are bringing on Remote Client Services Consultant (Independent) to join our remote team.You will assist clients with planning, booking, and suppor... Show more

 • Promoted

Customer Coordinator

Wright Tree ServiceShaver Lake, CA, United States
Full-time

Creation Date/Revision Date: 04/24/2026.The Customer Coordinator is responsible for inspecting, organizing, and coordinating the scope of work needed based on vegetation identification and growth p... Show more

 • Promoted

Information Technology Professional

US NavyAuberry, CA, US
Full-time

Information Technology Professional (IT/CTN/IS).Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by oper... Show more

 • Promoted

Help Desk Specialist

NuAxis InnovationsCA, US
Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.We know tech, but we love people.NuAxis is home to thinkers and feelers; engineers ... Show more

 • Promoted

Pharmacy Technician - Entry Level Training Program

Dreambound Inc.Reedley, California, US
Full-time

Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Show more

 • Promoted

Server

Red Lobster Management LLCVisalia, CA, United States
Full-time

We offer weekly pay and competitive wages.Options for medical, dental and vision starting at less than $10/week.Life insurance, short-term disability and voluntary benefits.Anniversary pay (must me... Show more

 • Promoted

Incident Management Team (IMT) Member: Response Cadre

HagertyCA, United States
Full-time +1

Hagerty Consulting Inc Hagerty is the nations leading emergency management and homeland security consulting firm Known for its public spirit innovative thinking problem solving and exceptional peop... Show more