AI Principal Consultant - GenAI / Agentic Systems - Financial Services - Infosys Consulting

Principal Consultant – Banking and Capital Markets - GenAI / Agentic Systems, Infosys ConsultingThe Role – What You’ll DoWe are seeking a hands-on Financial Services Principal Consultant with AI experience to design, build, and scale GenAI-powered solutions for banking and financial services. The role focuses on understanding business pain points, define solution leveraging AI techniques, with experience in LLM application development, agent orchestration, and data-driven AI pipelines to be developed for specific financial services use cases.Here are some AI engagements our consultants are working on:Improve Day in life of Wealth Advisor leveraging AI interventions such as – Client Profiling, Client Advisor Mapping, Meeting summarization, Next Best Action.Reduce false positives in Trade / AML Surveillance to ensure Compliance personnel are focusing their time on critical alerts.Faster onboarding of clients leveraging AI driven KYC processes – Negative News screening, Beneficial Ownership determination, Document information extraction and validation.Improve Operational processes leveraging AI / Gen AI – Corporate Actions, Reconciliations, Predict Settlement failures, etcDigitalization of Advisory Platforms covering end to end Advisory lifecycle from Prospecting to Portfolio ManagementMachine Learning driven personalization - life events, investment ideas, service alerts and assessment of client attrition riskVirtual Assistant - Cognitive Assistant Pilot (CAP) to guide Financial Advisors and Customer Support Associates in Salesforce.Comprehensive portal to do a “Best Match” and find a Financial Advisor (Individual or Teams) by name, nearby location, gender and International Wealth FAs and teamsKey Responsibilities Work with business stakeholders (Banking and financial services) to identify the problem statement and participate in / lead solution design. E.g. Understand Day in life of an Advisor, identify critical manual flows and define potential solutionsAct as a Product Manager / Product Owner and work closely with architects, business SMEs, to develop business requirements and AI solutionsDesign and develop GenAI solutions using LLMs (Claude, OpenAI, etc.) to solve business problems such as Improving Advisor productivity, Operations efficiency in areas such as Corporate Actions, Portfolio Mgmt., AML / KYC processes.Build agent-based workflows using frameworks such as LangChain / Google ADK / similarDevelop RAG pipelines, semantic search, and knowledge-driven applicationsImplement prompt engineering, evaluation frameworks, and guardrailsPerform testing, validation, of final solution to ensure conformity to business problems and optimization of AI models and pipelinesCoordinate with business and technology stakeholders for program deliveryRequired SkillsExperience in financial services industry (Capital markets / Banking) and familiarity with Front office / Middle office / Back office operations or processesUnderstanding of the end to end value chain (wealth management, asset management, investment banking, etc.)Experience with defining AI related KPIs and building AI adoption business caseExperience in Python-based AI/ML developmentUnderstanding of: LLMs and GenAI architecturesPrompt engineering and chaining techniquesData processing and pipelines Understanding of Graph RAG and hands-on with one or more: LangChain / similar frameworksClaude / OpenAI / other LLM APIsWorking knowledge of: Vector databases, embeddings, semantic searchAPI integrations and microservicesBasic QualificationsBachelor’s degree or equivalent requiredPrior work experience of 8-12a years either in management consulting or directly working on advisory business, technology or operational change initiatives in Financial Services industry.Strong problem-solving mindsetAbility to work in fast-paced AI delivery podsAbility to travel up to 75%.Location – Dallas, Charlotte, NJ/NYU.S. citizens and those authorized to work in the U.S. are encouraged to apply. Infosys will not sponsor H-1B or other work authorization for this role at this time.Preferred Qualifications / SkillsExposure to Google ADK / agentic frameworksExperience with knowledge graphs and graph-based retrievalUnderstanding of banking / financial services domainFamiliarity with cloud platforms (Azure / AWS / GCP) Data engineering basics (SQL, schema, profiling)Ability and willingness to work as part of a cross-cultural team including flexibility to support multiple time zones when necessaryCandidates should be able to ramp up quickly with minimal support, take full ownership of assigned tasks, and consistently deliver against timelines and commitments.Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -Medical/Dental/Vision/Life InsuranceLong-term/Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness, Hospital Indemnity, Legal)(k) plan and contributions dependent on salary levelPaid holidays plus Paid Time Off About UsInfosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale.Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage.Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.