Primary Location: Cincinnati Location: Cincinnati, OH, US, 45246 Remote or On-Site: Remote
About The Organization: Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers. Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A.
Location: Southern Ohio, Kentucky, Michigan
Overview: Responsible for identifying the technical and continuous improvement needs of assigned customer and coordination of any technical activities within assigned customer locations across Kentucky, Ohio, and Michigan. The ideal candidate will be based in Kentucky. This may include coordination of both laboratory and manufacturing activities, and applicable training and development of customer employees. Provides strong press side technical service, troubleshooting of problems and provides detailed and consistent technical reporting. Supports customer's schedule through production coordination, and at times may need to provide color matching, formulating, and small batch blending support on-site at the customer location. Provides performance feedback on ink room personnel and address issues accordingly.
Required Education And Experience: Bachelor's degree in a technical discipline or 510 years of relevant industry experience. Strong verbal and written communication skills. Excellent analytical, mathematical, and problem-solving abilities. Proficiency with Microsoft Office applications and SAP. Experience developing and managing project plans using Gantt charts. Demonstrated ability to manage multiple complex projects simultaneously. Comprehensive knowledge of pressroom operations and printing processes.
Preferred Qualifications: Experience in paste ink sheetfed, or flexo Knowledge and application of Kepner-Tregoe problem-solving methodologies.
Benefits: We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary.
Ink Customer Tech Service Rep II • Cincinnati, OH, US
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