Admissions Technician - FT

Admissions Technician - FT

Under the general direction and supervision of the Administrative Director, Admissions and the Dean of Students, the Admissions Technician manages and directs the operations of the Admissions Office for the Milford Campus and is responsible for coordinating admission procedures for prospective students; enters, manages, and processes admission applications and preliminary evaluation of transcripts, responds to applicants regarding their status, interprets federal guidelines governing international student admissions, and provides overall support for the admissions function. The Admissions Technician provides day-to-day supervision and direction for assigned staff. This is a full-time regular position.

The Admissions Office at Southeast Community College is a student-centered team that embraces positivity, compassionate leadership, collaboration, and strong relationships, both on and off campus. Team members enjoy working with others, are committed to helping others achieve goals, and value excellence. A strong commitment to students, adaptability, a growth mindset, and a sense of humor are trademarks of the team. Southeast Community College is a dynamic environment that values input, reflection, transparency, compassion, respect, and positivity. The College's organizational culture is a key part of the institution's strategic plan and is integrated into daily operations.

Essential Functions - Application Processing: Process applications and monitor admission requirements. Maintain enrollment lists for each program. Record and provide a preliminary evaluation of high school and college transcripts. Serve as a contact for prospective students and the general public: Discuss College information and admissions procedures, policies, and requirements with prospective students and the general public. Provide information about College programs. Lead campus tours. Respond to all inquiries in a timely, positive, and professional manner. International Students: Develop and maintain files on international student applicants. Keep current on federal legislation governing international student enrollment in post-secondary education. Issue immigration forms to qualified students. Serve as a Designated School Official (DSO). Admissions Reporting: Maintain and submit periodic reports to the Associate Vice President of Student Enrollment, Institutional Research, instructional staff, and the Administrative Director of Admissions on admission statistics and student statuses. Special Events: Coordinate and assist with special events such as career days, new student onboarding events, Discovery Day, group tours, and other related events. Departmental Coordination: Maintain effective lines of communication between Admissions and Enrollment Management staff, instructional staff, Student Affairs staff, and the Testing & Assessment Center, etc., to keep current on program requirements and placement/testing/special needs information. Lead, model, and support positive communication practices in work and interactions. High School Counselor Contact: Establish and maintain effective working relationships with high school counselors. Provide information as requested on College programs, admission procedures, and testing requirements. Supervision of Staff/Students: Provide leadership and supervision for assigned staff. Oversee daily training and development for assigned Admissions staff and/or students; support department leadership and development initiatives. Coordinate and perform other functions as requested: Organize, plan, and implement other functions as assigned by the Administrative Director of Admissions. Promote a Culture of Belonging Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College's policies and programming related to access, fair employment, and equal opportunities for all.

Marginal Functions - Schedule campus tours for individuals or groups of students and conduct tours. Mail resource material to prospective students. Maintain current files on all students. Assist Enrollment and Student Affairs staff members as needed during absences and peak workloads. Ensure that printed materials are available to faculty, staff, and the public. Develop and maintain cooperative working relationships with other Enrollment Management and Student Affairs units, divisions, and local service agencies. May be required to perform associated duties, functions, or assignments in other divisions/programs/areas as needed. Perform other College functions and duties as assigned. Must be able to work varied days, hours, shifts, locations, and campuses as required. Work schedules (hours/days/work location) are scheduled by Southeast Community College based on the needs of the College. Work hours, shifts, days, and work locations may vary depending on the needs of Southeast Community College and are subject to modification. Emergency or scheduled special activities may require hours outside of the regular workweek.

Required Knowledge, Skills and Abilities - Ability to extend friendly and helpful assistance to the public in the face of interruption and fluctuating service demands. Ability to effectively represent and present information about the College and its admissions policies to students and the public. Knowledge of and experience with databases and other computer software; possess strong knowledge of word processing, database, and spreadsheet software. Maintain and update student data. Ability to enter and retrieve student information from the mainframe database and customer relationship management (CRM) database. Ability and knowledge to file accurate reports required by College policy and requested by the Administrative Director of Admissions. Ability to perform the following physical requirements with or without reasonable accommodations: Work at a desk for extended periods, continuously for two (2) to four (4) hours, and up to eight (8) hours. Present for extended periods of time, continuously for two (2) to four (4) hours, and up to eight (8) hours. Provide tours for up to one and a half hours while listening and talking. Surfaces may include cement, grass, rock, or dirt and can be flat or include various degrees of incline. Ability to operate a computer, computer mouse, keyboard, phone, and other office equipment continuously. Lift and carry up to thirty (30) pounds for short distances and move tables, chairs, and media equipment when necessary. Navigate a multi-level building while moving supplies of up to thirty (30) pounds. Bend, kneel, stoop, and squat to floor level regularly. Reach with hands and arms above the head, in front of the body, and below knee level. Provide tours outside in a variety of weather conditions, including heat, cold, rain, snow, and wind. Ability to get in and out of, ride in, and drive a College-owned vehicle regularly up to 100 miles. Ability to communicate effectively in writing, in person, and on the phone. Ability to use basic computer skills. The individual must possess the above skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Minimum Qualifications - Associate's degree in communications, business, education, or related field.*Two (2) years of experience in admissions in an educational setting and/or customer service area.**A high school diploma with a minimum of four (4) years of increasing experience in admissions, enrollment, and/or customer service may be substituted for the degree/experience requirement.

Desired Qualifications - Work experience at the post-secondary level in admissions, preferably at the community college level.

Salary - $24.43 per hour

Benefits - SCCBENDollars Eligible Employees: Full-time status. Regular employees with anFTEof 0.75 or greater will be eligible forSCCBen Dollars. All employees will be required to elect a health insurance option. If the cost of insurance coverage selected by an employee exceeds theSCCBen Dollars available, all additional costs will be withheld from the employee's paycheck. AnySCCBen Dollars that the employee does not elect to use for the purchase of dependent health and dental insurance will be paid to the employee in cash at $0.93 per $1.00 benefit dollar. All amounts paid are subject to withholding for income and employment taxes, but not subject to the College's contribution toward the Retirement Savings Plan Group Retirement Account (GRA).

Schedule - Normal working hours for this full-time regular position are scheduled between 8:00 a.m.and 5:00 p.m., Monday through Friday, requiring a minimum of a 40-hour work week, based on a 260-day work calendar. Scheduled special activities, emergencies, or temporary schedule changes may require hours outside of the regular workday or workweek.

Open Date - 07/14/2026

Close Date - 07/28/2026

Open Until Filled - No