Project Coordinator for CNB Application Management

Project Coordinator for CNB Application Management

As part of the Department of Psychiatry, the Neurodevelopment & Psychosis Section, the Lifespan Brain Institute (LiBI), and the Brain Behavior Laboratory (BBL), we are devoted to the study of brain and behavior throughout the lifespan. The Penn Computerized Neurocognitive Battery (CNB) is a platform for remote administration of neurocognitive testing that is deployed worldwide (and outer space), with over 1,000 registered users deploying implementations in over 20 languages. The CNB team is seeking a motivated graduate to join us as a Project Coordinator. This is an excellent opportunity for someone eager to build a career in project management within a Scrum environment, supporting the delivery and ongoing operations of the PennCNB Application a web-based and tablet-administered tool for assessment of neurocognitive and behavioral functioning used globally in genomic and clinical studies of various neuropsychiatric disorders. The Project Coordinator will function as part of a multidisciplinary team, reporting directly to the Operations Lead under the supervision of Dr. Ruben Gur. The position supports researchers and investigators both within the section and globally. Core responsibilities span workflow optimization and support, client and product management, iLabs billing, project coordination, and administrative support across the software development lifecycle.

Primary responsibilities include, but not limited to:

• Lead daily stand-up meetings and facilitate sprint planning, sprint reviews, and retrospectives
• Support the project team in coordinating tasks across the software development lifecycle (SDLC)
• Help manage project timelines, track progress, and remove roadblocks to keep delivery on schedule
• Continuously improve team processes through structured retrospective feedback
• Serve as liaison for CNB project clients, including information gathering, negotiation of project scope, account setup, battery configuration, and documentation
• Ensure effective and timely communication with clients needing customer or technical support throughout the project lifecycle
• Build and maintain detailed documentation for projects, users, and tests
• Coordinate administrative and technical support across internal teams and external institutions
• Handle billing data entry into iLabs for client projects
• Ensure accurate record-keeping and timely invoicing aligned with project milestones
• Coordinate with the Operations Lead to reconcile billing records and resolve discrepancies
• Maintain the online CNB training platform with updated materials and new feature documentation
• Provide feedback on mock video sessions from trainees and deliver in-person training as needed
• Establish and maintain all necessary SOPs and documentation related to CNB project management
• Assist with data management and data requests
• Administer the CNB to research subjects as a backup for section studies
• Assist the DevOps Team in delivering new features and debugging as needed

Prior experience in managing clients or software product management is a plus. Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Position is contingent upon continued funding.

Qualifications: Bachelor's degree in business, Information Technology, Computer Science, Clinical Psychology, Biomedical Science, or a related field and 2-3 years of experience or equivalent combination of education and experience is required. Recent graduates are encouraged to apply. Strong communication and interpersonal skills, including comfort working with both technical teams and non-technical stakeholders, is essential. Good understanding of or demonstrated interest in the software development lifecycle (SDLC) and Agile/Scrum methodologies (prior exposure through studies, internships, or projects is a plus). Must be detail-oriented with excellent organizational and multitasking skills. Ability to work in a multidisciplinary team, facilitate meetings, and support training activities. Experience working with iLabs or similar billing/service-center platforms is preferred but not required.

Background check required.

Working Conditions: Office, Library, Computer Room; Requires extensive safety awareness.

Physical Effort: Typically sitting at a desk or table; Occasional lifting 25 lb. or less.

Job Location - City, State: Philadelphia, Pennsylvania

Department / School: Perelman School of Medicine

Pay Range: $24.21 - $31.25 Hourly Rate

Equal Opportunity Statement: The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.