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Lyra Health
Complex Care Specialist, Bilingual SpanishLyra Health • Remote, United States
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Complex Care Specialist, Bilingual Spanish

Complex Care Specialist, Bilingual Spanish

Lyra Health • Remote, United States
10 days ago
Job type
  • Full-time
  • Remote
Job description

Job Description:

  • Assessing client clinical needs for higher levels of care
  • Providing in-the-moment phone support to clients with complex behavioral health issues
  • Ensuring client safety
  • Navigating clients into high quality, evidence-based facilities and programs
  • Providing longitudinal case management support

Requirements:

  • Master’s degree in clinical social work or equivalent; LCSW or equivalent independent clinical licensure is required (e.g., LMFT, LPC, LPCC, etc.). We’re unable to provide supervised hours toward licensure. Candidates without a state license to deliver mental health services, independently, will not be considered.
  • Significant experience managing high-risk clinical situations (e.g., suicidality, mandated reporting), navigating health plans, and encouraging client engagement with escalating mental health needs
  • Proficient in case management and with delivering specialized care for clients with diverse care needs
  • Knowledge of higher levels of care and of community mental health health resources
  • Self-directed clinical professional who can work independently in a remote environment and work effectively and collaboratively within a small team of dedicated clinicians
  • Familiarity with Health Plan procedures, medical necessity criteria, and a passion for helping clients understand their benefits and options for care.
  • Candidates must be a full time resident of the United States; work cannot be completed from outside the United States.
  • Must be Bilingual, Spanish-speaking

Benefits:

  • Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
  • Lyra for Lyrians; coaching and therapy services
  • Equity in the company through discretionary restricted stock units
  • Competitive time off with pay policies including vacation, sick days, and company holidays
  • Paid parental leave
  • 401K retirement benefits
  • Monthly tech allowance
  • Well-being perks and activities, surprise swag, regular community celebration…and more!
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Complex Care Specialist, Bilingual Spanish • Remote, United States

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