MCI in Las Cruces, NM is seeking a self-motivated technical support representative for first-level support in a contact center. The role involves replying to customer inquiries via calls, emails, or chats, troubleshooting OS, browser, and connectivity problems, and guiding users through configurations. Bilingual English/Spanish required; 18+ with HS diploma or GED. Responsibilities include documenting interactions, maintaining knowledge of products, and meeting performance targets for resolution #J-18808-Ljbffr
Bilingual Tech Support - Contact Center • Las Cruces, NM, United States
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