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Wider Circle
Senior Manager, Member Services & Care NavigationWider Circle • McAllen, TX, United States
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Senior Manager, Member Services & Care Navigation

Senior Manager, Member Services & Care Navigation

Wider Circle • McAllen, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Wider Circle is seeking a Senior Manager of Member Services to lead a large frontline workforce and guide operations end‑to‑end in a value‑based care environment. You will manage real‑time outbound campaigns, optimize performance, and focus on member engagement quality. The role requires 7+ years of healthcare leadership, hands‑on Five9 experience, and a strong command of data‑driven decision making. Bachelor's degree in a related field is required, with a Master’s preferred. #J-18808-Ljbffr

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Senior Manager, Member Services & Care Navigation • McAllen, TX, United States

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