Talent.com
Renown Health
Supervisor of Patient AccessRenown Health • Reno, NV, United States
No longer accepting applications
Supervisor of Patient Access

Supervisor of Patient Access

Renown Health • Reno, NV, United States
30+ days ago
Job type
  • Full-time
Job description

Patient Access Supervisor

This position is responsible for leading daily operations by planning, designing, implementing, and maintaining management systems in all facets of patient access. Importantly, the supervisor will ensure that all regulatory and payor requirements are met to produce compliant registrations, billable/payable claims, and an overall optimized patient and family experience with Renown Health Revenue Cycle.

Nature and Scope

  • Leads daily department operations to support complete, accurate, and timely billingoptimizing collectible and minimizing uncollectible accounts
  • Oversees the financial clearance process and supervises the collection and posting of co-payments and patient balances for services rendered
  • Participates in recruitment efforts for patient access staff, serves on hiring committees, and provides initial education and cross-training for new hires
  • Assists in overseeing the education of patient access staff, including competency assessments, staff orientations, and ongoing education programs across all areas of responsibility
  • Plays an active role in setting goals with management, communicates goals to employees, and evaluates patient access metrics to ensure that performance measures align with organizational goals
  • Oversees collection and auditing of registration information to promote clean claims
  • Continually evaluates departmental process flows and practices in order to seek opportunities for improvement; conveys feedback and suggestions to administration
  • Serves as the point person for resolving patient concerns or complaints
  • Works with other supervisors and the Manager of Patient Access to search out and implement efficiencies, economies, and best practices
  • Ensures appropriate levels of understanding, awareness, and compliance with all applicable federal, state, and agency laws, regulations, guidelines, and professional standards
  • Acts in accordance with Renown Health's mission and values while serving as a role model by complying with all organizational policies regarding ethical business practices as well as all relevant local, state, and federal laws
  • Drives optimized customer experience with Renown Health Revenue Cycle by demonstrating professionalism when interacting with team members, payers, patients, and families to ensure all are treated in accordance with We C.A.R.E. behavioral standards
  • Performs other related or relevant duties as assigned. This position does not provide patient care.

Minimum Qualifications Requirements - Required and/or Preferred

  • Education: Ability to read, write, speak, and understand English sufficiently to perform job duties safely and effectively. High school diploma or GED required. Bachelor's degree in business, healthcare administration, or related field preferred.
  • Experience: Previous supervisory or lead experience preferred. 2 years of experience in the healthcare setting required; patient access experience, financial counseling, or revenue cycle strongly preferred.
  • License(s): None
  • Certification(s): None
  • Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
Create a job alert for this search

Supervisor of Patient Access • Reno, NV, United States

Similar jobs

PATIENT CARE TECH/CNA, Med/Tele Unit, Full Time Nights

Universal Health ServicesReno, NV, United States
Full-time +1

Med/Tele Patient Care Tech/CNA Opportunity.Sierra Medical Center is part of Northern Nevada Health System, a regional multi-facility system that has excelled at offering quality care to residents o... Show more

 • Promoted

Aviation Operations & Support

US NavyDayton, NV, US
Full-time

Aviation Operations & Support (Enlisted).Aviation Boatswain’s Mates in Aviation Operations & Support help launch and recover naval aircraft quickly and safely from ships and shore stations, handlin... Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPADayton, Nevada
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Consumer Research Panel Member

GL IncDayton, Nevada
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Data Entry Product Support - No Experience

GLOCPADayton, Nevada
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Medical Front

ConcentraReno, NV, United States
Full-time

Medical FrontLocationUS-NV-RenoJob ID360835Pos.CategoryMedical Center - Front OfficePos.TypeFull TimeRecruiter :Full Name:First LastLaura KempeOverviewAre you ready to take your career to new heigh... Show more

 • Promoted

Medical Billing and Coding - Entry Level Training Program

Dreambound Inc.Dayton, Nevada, US
Full-time

Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Show more

 • Promoted

Patient Care Coordinator

BeltoneReno, NV, United States
Full-time

Patient Care Coordinator - Reno, NevadaPatient Care Coordinator Be the Heart of Our Clinic!The Patient Care Coordinator (PCC) is the welcoming face of our clinic, creating a positive experience for... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausDayton, NV, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Dayton, Nevada
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Referral Coordinator

Healthcare Outcomes Performance Co. (HOPCo)Reno, NV, United States
Full-time

ESSENTIAL FUNCTIONS Verifies and updates patient registration information in the practice management system.Obtains benefit verification and necessary authorizations (referrals, precertification) b... Show more

 • Promoted

Management Training Program, Operations Supervisor

ArcBestReno, NV, United States
Full-time

Operations SupervisorWhen joining our Management Training Program, you will join the company as an Operations Supervisor.During this 20-week program, you will be trained on every aspect of our comp... Show more

 • Promoted

Remote Consumer Insights Participant

GL IncDayton, Nevada
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Electrocardiogram (ECG / EKG) Technician - Entry Level Training Program

Dreambound Inc.Dayton, Nevada, US
Full-time

Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Show more

 • Promoted

Patient Access Referral Coordinator

Comprehensive Home Health SolutionsReno, NV, United States
Full-time

Benefits:401(k)Health insuranceOpportunity for advancementPaid time offTraining & developmentComprehensive Home Health SolutionsPosition SummaryComprehensive Home Health Solutions is seeking a ... Show more

 • Promoted

Referral Coordinator

Reno-Sparks Indian ColonyReno, NV, United States
Full-time

Join the Reno-Sparks Indian Colony as a Full-Time Referral Coordinator and immerse yourself in a dynamic and supportive work environment.This onsite role in Reno, NV, provides you with the unique o... Show more

 • Promoted

Medical Assistant/Technician (Hospital Corpsman)

US NavyDayton, NV, US
Full-time

Medical Assistant/Technician (Hospital Corpsman).Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospit... Show more

 • Promoted

Remote Consumer Feedback Participant

GL IncDayton, Nevada
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Patient Care Technician - Entry Level Training Program

Dreambound Inc.Dayton, Nevada, US
Full-time

Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Show more

 • Promoted

Assurance Senior/Supervisor

SorrenReno, NV, United States
Full-time

Our Firm Sorren is a top 50 national advisory firm that blends deep expertise with a human-first approach.We don't just work with numberswe work with people, building lasting relationships and deli... Show more