EōS Fitness seeks a highly motivated, sales-driven leader to serve as General Manager, reporting to the District Sales Manager. The General Manager will help members achieve their health and wellness goals and drive sales growth. Position Purpose Develop a team that delivers exceptional customer experience and hits business objectives. Responsibilities Hiring, training, scheduling, and supervising staff, including Assistant General Managers and Fitness Consultants. Effectively communicate goals, expectations, and procedures to staff. Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase retention and new sign-ups. Provide constructive feedback to staff on performance. Ensure high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly. Engage with members in a friendly manner, actively listening to their needs and concerns. Ensure compliance with health and safety regulations, maintain certifications, and implement safety protocols. Oversee facility maintenance and cleanliness, including equipment and common areas. In emergencies, communicate calmly and clearly with staff and members, providing necessary instructions and updates. Qualifications 2 years of sales management experience. 3-4 years of customer service experience. Prior experience or strong interest in the fitness industry. Strong verbal and written communication skills. Excellent relationship building and influencing skills. Strong detail orientation and systematic problem solving. Excellent MS Office skills. Embraces the company Core Values. Requirements Must successfully pass background check. CPR certification required within 30 days of hire. Ability to work in a gym setting and move around club floors. Ability to use the company computer system and prepare documents. Ability to bend and lift more than 40 lbs. Salary Pay Range $65,000—$70,000 USD Benefits And Perks A highly energetic and collaborative team. Management support for professional development. Free membership for you and a family member. Discounted Personal Training and merchandise. Employee referral program. Daily Pay access. Competitive pay plus vacation, holiday, and sick pay. Group Health, dental, vision, supplemental life, and Employee Assistant Program. 401(k) with company matching. Personal education growth options with Sophia Learning. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. #J-18808-Ljbffr
General Manager • Murphy, NC, United States
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