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Physical Therapy Solutions
Patient Care CoordinatorPhysical Therapy Solutions • Mechanicsville, Virginia, United States
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Patient Care Coordinator

Patient Care Coordinator

Physical Therapy Solutions • Mechanicsville, Virginia, United States
30+ days ago
Job type
  • Full-time
Job description
Job Description

As a Patient Care Coordinator, you play a vital role in creating an exceptional patient experience from the moment someone contacts our office through the completion of their treatment plan.

  • Verify patient insurance eligibility, benefits, deductibles, copayments, coinsurance, and coverage limitations prior to treatment.
  • Obtain and track prior authorizations, referrals, and precertification’s to ensure timely patient care.
  • Communicate with insurance companies regarding authorization status, medical necessity requirements, and benefit questions.
  • Notify patients of insurance benefits, estimated financial responsibility, and any authorization requirements.
  • Monitor authorization expiration dates and approved visit counts to prevent interruptions in patient care.
  • Work closely with therapists and billing staff to ensure accurate documentation supports authorization and reimbursement requirements
  • Maintain thorough documentation of insurance communications and authorization activity within the electronic medical record.

Qualifications

  • Minimum of 2 years of medical front office experience, preferably in an outpatient therapy, orthopedic, or physician practice setting.
  • Experience verifying insurance benefits and obtaining prior authorizations is required.
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook
  • Experience with electronic medical records (EMR)
  • Outstanding verbal and written communication skills
  • Excellent organizational and time management abilities
  • Dependable, self-motivated, and adaptable to changing priorities
  • Positive attitude with a strong commitment to teamwork and patient-centered care


Additional Information

The ideal candidate is highly organized, detail-oriented, and experienced in insurance verification and preauthorization processes. This individual thrives in a fast-paced healthcare environment, communicates effectively with patients, providers, and insurance carriers, and takes pride in creating a smooth, positive experience for every patient.

If you're looking for a career where your work truly makes a difference in people's lives every day, we'd love to hear from you. Join Physical Therapy Solutions and become part of a team dedicated to helping our patients move better, feel better, and live better.

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Patient Care Coordinator • Mechanicsville, Virginia, United States

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