Director, Technology Transformation

Director, Technology Transformation

The Technology team is responsible for the delivery, operation, and governance of secure, compliant, and scalable platforms that support critical healthcare services and enable the successful separation and long-term independence of the Ascendiun family of companies. The Director, Technology Transformation will report to the Chief Information Officer (CIO). In this role you will lead cross-functional teams to deliver large-scale programs that create sustainable, systematic improvements across technology and business operations.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Responsibilities

In this role, you will:

• Lead strategic technology initiatives that improve operational performance, scalability, reliability, and customer experience.
• Identify systemic challenges and drive sustainable solutions that address root causes rather than symptoms.
• Develop and execute transformation roadmaps aligned with business objectives and technology strategy.
• Partner with business and technology leaders to drive organizational change and process improvements.
• Lead complex, cross-functional technology programs with multiple stakeholders, dependencies, and delivery teams.
• Establish governance, milestones, success metrics, and reporting mechanisms to ensure program success.
• Drive prioritization, issue resolution, risk management, and decision-making across initiatives.
• Ensure projects are delivered on schedule, within budget, and aligned with business outcomes.
• Lead efforts to improve system stability, service performance, operational maturity, and supportability.
• Facilitate root-cause analysis and corrective action planning for recurring issues.
• Build strong partnerships with business leaders, product owners, and technology teams.
• Communicate program status, risks, dependencies, and recommendations to senior leadership.

Qualifications

In this role, you will have:

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• Requires a minimum of 10 years of technology experience, including 6+ years in leadership roles managing enterprise technology initiatives.
• Proven experience leading large-scale technology programs and transformational initiatives.
• Strong understanding of enterprise applications, infrastructure, cloud technologies, and operational processes.
• Demonstrated ability to lead cross-functional teams and drive organizational change.
• Experience managing complex stakeholder environments and balancing competing priorities.

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

About Us

About Stellarus and the Ascendiun Family of Companies

Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors. Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.

Stellarus' vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus' objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California's vision by using innovation to improve quality, affordability, and experience for members.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values:

At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings.

Our Workplace Model:

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

• For most teams, this means coming into the office two days per week.
• Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
• For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.