Impactful Project Coordinator, Probation Office

An Official website of the Commonwealth of Massachusetts Job Description - Project Coordinator - Office of the Commissioner of Probation (260004UC) Job Description Project Coordinator - Office of the Commissioner of Probation - ( 260004UC ) Description ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE TRIAL COURT EMPLOYMENT PAGE LINKED BELOW. IF YOU APPLY THROUGH THE APPLY ONLINE LINK ABOVE ON THIS MASS CAREERS PAGE YOU WILL NOT BE CONSIDERED FOR THIS POSITION. You have successfully applied to the position when you receive an email from the Massachusetts Trial Court . If you only receive an email from MassCareers, you HAVE NOT successfully applied. Please call 617-742-8575 with any questions. Departmental Mission Statement: Protecting and Building Safer, Healthier, Stronger Communities. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Position Summary: Provides specialized administrative support to a court office or administrative department. Supports projects and strategic planning. Prepares and checks a variety of specialized department documents and maintains files. Tracks and orders office supplies and assists in request for proposal development and evaluation. Receives and routes incoming calls, mail, and visitors to appropriate personnel. Maintains calendars and schedules travel as needed. May provide guidance and/or supervision to more junior roles. Supervision Received: Works under the direction of a Department Head. Essential Functions and Responsibilities: • Supervises the work of assigned personnel, including assigning and reviewing work, and providing guidance on a variety of operational activities. • Provides administrative support for court or department, including maintaining calendars and schedules, initiating correspondence, and preparing documents. • Maintain files, statistics, and staffing charts. Works closely with Human Resource staff to obtain employee information. • Supports programs, projects, and strategic planning initiatives. • Represents the department during contact with other departments and governmental agencies. • Collects key program data and produces evaluative reports tracking trends and patterns of operation. • Participates in and assists with a variety of meetings. • Identifies problems within organization and develops solutions. Recommends office procedures and routines. • Drafts and prepares a variety of documents and coordinates the distribution of correspondence. • Maintains department records and personnel and fiscal files as necessary. • Performs other duties as required. Job Competencies: Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court. Mission Driven: Employees are fully committed to fulfilling the Trial Court and associated Departmental missions. Professional Development: Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording those opportunities to those they supervise as scheduling permits. Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Applied Knowledge: Demonstrates project support skills and the ability to innovate and drive enhancements and efficiencies in organizational initiatives. Problem Solving: Accurately assesses common operational problems and recommends and facilitates appropriate solutions. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Qualifications Minimum Requirements: Education and Experience • Associate's Degree from an accredited college or university • Five (5) years of related work experience • Equivalent combinations of education and experience will be considered for meeting minimum qualifications. Knowledge, Skills and Abilities: Knowledge of: • Principles and practices of employee supervision • Policies, programs, and procedures • Modern office equipment and technology including computers, video conferencing, and applicable office software • Departmental and court policies and procedures • Data management and reporting tools • Current office and clerical practices and procedures Skill in: • Customer service • Multi-tasking • Organization and time management • Leadership Ability to: • Establish effective working relationships with others • Order office supplies • Create and update calendars • Perform basic mathematical tasks • Prepare clear and accurate reports • Maintain appropriate records • Communicate effectively, both orally and in writing • Work independently and follow oral and written instructions • Identify problems and develop feasible solutions • Maintain confidentiality of information Supervisory Responsibility: This position serves as a lead worker to others. Working Conditions: Work is frequently performed in office or similar indoor environments. Physical Demands: This position requires sedentary work: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Primary Location Primary Location : United States-Massachusetts-Off of the Comm of Probation Job Job : Administrative Services Agency Agency : Commissioner of Probation Office Schedule Schedule : Full-time Shift Shift : Day Job Posting Job Posting : Jul 9, 2026, 3:50:34 PM Number of Openings Number of Openings : 1 Salary : 72,867.86 - 107,395.34 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : OCM - 617-742-8575 Potentially Eligible for a Hybrid Work Schedule : No #J-18808-Ljbffr