The Vice President of Human Resources leads the organization's employee relations strategy, serving as the senior-most authority on workplace conduct, conflict resolution, investigations, and employment compliance. This role is both a strategic partner to executive leadership and a hands‑on leader who sets the standard for how the organization handles its most sensitive people matters — fairly, consistently, and in alignment with company values and applicable law. Key responsibilities Develop and own the enterprise ER strategy, including policies, investigation protocols, documentation standards, and case management processes. Serve as the final escalation point for high-risk, complex, or executive-level ER matters including terminations, separations, and legal disputes. Oversee the full investigation lifecycle — intake, planning, interviews, findings, remediation — ensuring fairness and legal sufficiency. Collaborate closely with Legal and outside counsel on matters with litigation, regulatory, or reputational exposure. Advise executives and senior managers on performance management, progressive discipline, and involuntary separations. Design and deliver ER training for managers, covering topics such as respectful workplace conduct, documentation, and early conflict intervention. Monitor ER case trends and produce regular reporting to CPO, identifying patterns and recommending systemic interventions. Maintain and update the employee handbook, code of conduct, and all ER‑related policies to reflect legal and cultural changes. Lead workplace accommodation processes, including ADA, religious accommodations, and leave‑related matters in partnership with Benefits. Qualifications Bachelor’s Degree Required Must have experience in the Insurance industry 8+ years of HR experience with a minimum of 4 years focused specifically on employee relations, labor relations, or employment compliance. Deep expertise conducting and overseeing complex workplace investigations, including harassment, discrimination, and retaliation matters. Thorough knowledge of federal and state employment law (Title VII, ADA, FMLA, FLSA, NLRA, and state equivalents). Experience navigating high‑stakes employment situations — reductions in force, executive terminations, EEOC charges, or arbitration. Demonstrated ability to maintain neutrality and confidentiality while building trust with employees at all levels. Strong analytical skills & exceptional written communication skills — investigation reports, policy documents, and executive briefings. Featured benefits Medical insurance Vision insurance 401(k) Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance #J-18808-Ljbffr
Vice President, HR Employee Relations Focus • New York, NY, United States
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