HR Generalist

Human Resources Generalist

The Human Resources Generalist is a key member of the Human Resources team, responsible for supporting a wide range of HR functions within the entire employee lifecycle including talent acquisition initiatives, onboarding, offboarding, compliance programs, employee relations support, HR operations, and workforce partnerships.

A major focus of this role will be to build on our strong employee experience, help sustain a positive and engaging workplace culture, and support workforce partnerships that strengthen aviation career pathways and long-term talent pipelines through thoughtful communications, engagement initiatives, recognition efforts, relationship-driven HR support, and external outreach.

The ideal candidate is highly organized, service-oriented, creative, and comfortable working in both administrative HR functions and culture-focused initiatives.

Essential Duties and Responsibilities

Human Resources Operations & Administration

• Assist with HR documentation, policies, and administrative processes with a high degree of accuracy and confidentiality
• Support HR reporting, audits, and compliance documentation
• Provide general HR administrative support across all functions
• Serve as a resource to employees and managers for routine HR inquiries
• Support HR process improvement and special projects

Employee Experience, Communications & Culture

• Manage and maintain internal employee communication platforms, including private employee social channels
• Create engaging employee communications highlighting culture, recognition, milestones, and events
• Develop and publish the Company's quarterly employee newsletter
• Support employee engagement initiatives, recognition programs, and culture-building activities
• Assist with employee events and internal communications campaigns
• Use creativity to strengthen employee connection and enhance overall employee experience

Onboarding & Employee Experience Support

• Prepare and distribute offer letters and onboarding documentation using electronic signature systems
• Assist with background checks, employment verifications, and pre-employment screening activities
• Support FAA and aviation-specific background investigation processes
• Coordinate onboarding activities and ensure timely completion of new hire requirement
• Support new hire orientation programs, serving as backup facilitator for non-pilot orientation and assisting more regularly with pilot orientation activities
• Help ensure a positive, welcoming onboarding experience for new employees
• Support employee retention and engagement initiatives

Compliance & Regulatory Programs

• Support compliance with all applicable federal, state, DOT, FAA, TSA, and company regulations
• Assist with administration and recordkeeping requirements of DOT and FAA drug and alcohol testing programs
• Support workplace safety and compliance efforts, including workers' compensation injury reporting, safety training tracking, documentation, and follow-up.
• Assist with audits, reporting, and regulatory documentation requests
• Maintain confidential records in accordance with regulatory requirements

Employee Relations Support

• Provide administrative support for employee relations matters as directed
• Assist with documentation, follow-up, and HR leadership support as needed
• Maintain professionalism and confidentiality in all employee interactions
• Support initiatives that promote a respectful and positive workplace culture

Workforce Partnerships & Development

• Build and maintain relationships with aviation maintenance schools, colleges, universities, technical schools, military transition programs, military organizations, workforce development agencies, and community partners
• Support veteran and military transition initiatives and aviation career awareness programs
• Assist with internship, apprenticeship, and workforce development programs, as necessary
• Help develop long-term talent pipelines for aviation maintenance, flight operations, and other critical roles
• Collaborate with HR and operational leaders to support future workforce needs and outreach strategies
• Support recruiting-related coordination including scheduling interviews, candidate communication, and hiring logistics

Additional Responsibilities

• Provide backup support to HR team members as needed
• Participate in HR projects and company initiatives
• Perform other duties as assigned

Qualifications

Education & Experience

• 2-5 years of proven experience in HR operations or a specialized HR discipline required
• Degree in Human Resources, Business Administration, Communications, Marketing, or a related field preferred; SHRM-CP or PHR certification preferred
• Experience in aviation, transportation, or other regulated industries is a plus

Knowledge, Skills & Abilities/Competencies

• Strong organizational and time management skills
• Excellent written and verbal communication skills
• High attention to detail and ability to maintain confidentiality
• Strong interpersonal and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office and HR systems/tools (ADP Workforce Now experience preferred)
• Creative mindset with interest in communications, engagement, and storytelling
• Strong presentation and public speaking skills, with the ability to engage employees, candidates, students, and external partners
• Comfortable building relationships with internal employees and external partners