IT Operations Vice President

To enhance operational effectiveness in healthcare technology, the full-time remote IT Operations Vice President will manage the reliability, scalability, and security of technology platforms, while leading teams in Site Reliability Engineering, Incident Management, and Infrastructure Operations. Key Responsibilities Own availability and operational health of production platforms, establishing SLAs and operational KPIs Build and operationalize an enterprise Incident Management framework, leading major incident responses Lead management of on-prem and cloud infrastructure, driving automation and ensuring compliance with healthcare regulations Required Qualifications 10+ years of experience in Technology Operations, Infrastructure, SRE, DevOps, or IT Operations leadership roles 5+ years leading operational teams in a SaaS, healthcare technology, or regulated environment Strong knowledge of cloud platforms, Site Reliability Engineering, and Incident Management Experience implementing operational metrics and executive dashboards Ability to operate in a fast-growing, transformation-focused organization