Client Advisory Manager

Job Title: Client Advisory Manager

The Client Advisory Manager is responsible for leading the delivery of strategic solutions, analytics, and advisory services to clients, ensuring innovation, quality, and repeatability across all engagements. This individual will bring a strong balance of engineering-oriented thinking, leadership, and communication skills to drive value creation for clients and operational excellence within the organization.

Reporting directly to the President, the Client Advisory Manager will oversee the Client Advisory team, providing direction, mentorship, and strategic oversight, while maintaining a dotted-line partnership with the Business Development and Client Advisory functions. This leader will play a key role in advancing the firm's market presence and enhancing the effectiveness of its client delivery model.

Key Duties and Responsibilities:

• Lead solution, analytics, and strategic delivery to clients across assigned projects, ensuring successful outcomes and client satisfaction.
• Partner with clients to achieve their strategic goals through the application of Pareto's analytics solutions and healthcare business expertise.
• Collaborate with business leaders to identify market challenges and translate them into innovative product or service enhancements.
• Maintain a deep understanding of industry trends and competitive dynamics to inform new offerings and improvements to existing solutions.
• Serve as the key business liaison for assigned projects, overseeing all phases including design, initiation, planning, execution, monitoring, and closure.
• Monitor project progress, ensuring timelines, quality standards, and client expectations are consistently met.
• Build and sustain strong client relationships, conducting regular check-ins, reviewing project status reports, and identifying potential risks or areas for improvement.
• Communicate effectively with all project stakeholders, providing oversight, guidance, and issue resolution as needed.
• Support Business Development and Consulting teams through sales enablement activities, including participation in client meetings and presentations.
• Maintain industry engagement through professional associations, conferences, and forums to stay informed of emerging trends.
• Provide strategic market insights to leadership based on client discussions and research, integrating learnings into service line methodologies.
• Collaborate with Advisory Services leadership to establish goals, track progress, and contribute to the continued growth and success of the service line.

Education and Experience:

• Bachelor's degree in finance, Business, Economics, or a related field; an advanced degree in Business, Information Technology, or Healthcare Administration is preferred.
• Minimum of 5 years of experience in healthcare consulting management, including at least 3 years leading cross-functional teams.
• Strong understanding of the healthcare payer landscape, with Risk Adjustment experience highly preferred.
• Proven experience in client-facing roles, managing relationships, and ensuring high-quality service delivery.
• Demonstrated ability to operationalize and scale teams effectively.
• Skilled in influencing, engaging, and motivating both consultants and clients.
• Strong analytical and solution-oriented mindset, with the ability to anticipate client needs and conceptualize innovative approaches.

Supervisory Responsibilities:

This position provides work direction and has full supervisory responsibility, including hiring, promotions, performance management, discipline, and discharge.

Positions Supervised:

• Client Advisory Analyst Approx. 4 positions
• Client Advisory Associate Approx. 2 positions

Knowledge, Skills, and Abilities

• Excellent organizational skills and attention to detail.
• Strong documentation and analytical capabilities.
• Team-oriented with a high degree of professionalism.
• Exceptional communication skillsboth written and verbal.
• Strong customer service orientation with the ability to build and maintain trusted relationships.
• Proven track record of taking new products from inception through development to successful commercialization.
• Logical, structured thinker with strong business acumen.
• Ability to adapt effectively within an entrepreneurial and evolving business environment.

Compensation and Benefits

The expected base salary for this position ranges from $110,000 $125,000 USD, with a bonus target of up to 10% of the base salary. While it is not typical to offer candidates at or near the top of the range, Pareto Intelligence considers a wide range of factors when making offer decisions, including (but not limited to) the scope and responsibilities of the position, relevant skills, experience, training, education, and applicable certifications or licensure. Organizational and market factors are also considered. This range represents a good faith estimate and may be adjusted based on evolving business needs.

Pareto Intelligence offers a competitive total rewards package, which includes health and welfare benefits, a 401(k) plan with employer matching, paid time off, life, AD&D, and disability insurance, as well as various voluntary and wellness programs.

Equal Employment Opportunity Statement

Pareto Intelligence is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable law.

Pareto Intelligence provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. Applicants requiring accommodation during the application or interview process should contact the Human Resources department.