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Wynn Las Vegas
Presentation Manager - Wynn NightlifeWynn Las Vegas • Las Vegas, Nevada, United States
Presentation Manager - Wynn Nightlife

Presentation Manager - Wynn Nightlife

Wynn Las Vegas • Las Vegas, Nevada, United States
9 days ago
Job type
  • Full-time
Job description
Job Description

The Presentation Manager is responsible for designing, executing, and scaling VIP bottle presentation experiences across Wynn Nightlife venues. This role ensures a consistent, high-end guest experience that drives revenue through precision, personalization, and operational excellence.

Core Responsibilities

VIP Experience & Execution

  • Own end-to-end execution of VIP bottle presentations across all venues
  • Deliver structured, tier-based presentation experiences aligned with spend levels
  • Coordinate real-time execution including music, lighting, and staff choreography
  • Ensure seamless service flow, including timely first pours and VIP-first service standards
  • Maintain a clean, elevated, and non-intrusive presentation style aligned with luxury positioning

Program Development & Standardization

  • Build and implement a Wynn Nightlife presentation playbook across venues
  • Create and manage tiered presentation packages based on spend ($1K–$25K+)
  • Establish consistency in delivery while allowing for venue-specific identity (XS, EBC, etc.)
  • Integrate personalization strategies based on guest profiles

Team Leadership & Training

  • Train and manage presentation teams including servers, hosts, and support staff
  • Develop structured training programs focused on timing, precision, and guest interaction
  • Conduct pre-shift alignments to ensure team readiness
  • Hold teams accountable to presentation standards and performance expectations

Operational & On-Floor Leadership

  • Oversee execution during peak nightlife hours
  • Coordinate cross-functional teams in real time
  • Troubleshoot service or execution issues immediately
  • Maintain presence during high-value guest activations and major events

Revenue & Experience Optimization

  • Drive revenue through elevated VIP experiences
  • Identify upsell opportunities through upgraded presentation tiers
  • Track performance metrics and guest feedback
  • Continuously refine presentation strategies

Qualifications

  • 3–5+ years in nightlife, hospitality, or luxury service
  • Strong understanding of VIP service and bottle service operations
  • Experience managing teams in high-volume environments
  • Detail-oriented with focus on execution and guest experience
  • Ability to work late-night and fast-paced environments

Key Competencies

  • Execution under pressure
  • Attention to detail
  • Team leadership
  • Guest experience focus
  • Operational discipline


Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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Presentation Manager - Wynn Nightlife • Las Vegas, Nevada, United States

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