Voter Registration Admin

Job Description

***Please note: This position is onsite and not remote. Candidates must be based in the Houston area, as relocation assistance is not provided. Only individuals authorized to work in the U.S. without sponsorship will be considered.***

Job Title: Voter Registration Representative

Job Type: Contract (~8-month assignment starting at the beginning of August)

Job Salary: $22-$25/hour

Job Schedule: Variable schedule between 7:00 AM – 7:00 PM, Monday through Saturday

Job Location: Houston, TX 77002

Typing Requirement: Must complete a typing test with a minimum speed of 35 WPM

Pre-Employment Requirements: Successful completion of a panel interview, background check, fingerprinting, drug screening, and any applicable assessments.

About the Role

We are seeking a detail-oriented and customer-focused Voter Registration Representative I to support voter registration operations, election-related inquiries, and administrative processing. This role is ideal for someone with strong data entry skills, excellent phone etiquette, and the ability to work accurately on detailed, repetitive tasks in a fast-paced office environment.

The Voter Registration Representative I will assist with maintaining voter records, responding to public inquiries, processing voter registration documents, safeguarding confidential information, and supporting election-related administrative functions.

Fluency in Spanish, Vietnamese, or Chinese (Mandarin) is highly preferred.

Ideal Candidate Profile

The ideal candidate is dependable, organized, and comfortable working on detailed, repetitive tasks that require accuracy and confidentiality. This person should have strong customer service skills, communicate professionally with the public, and be able to manage multiple priorities in a fast-paced office setting.

Key Responsibilities

• Maintain accurate and up-to-date voter registration records and ensure information is entered correctly and confidentially.
  
• Review voter eligibility based on established criteria, including citizenship, age, and residency requirements.
  
• Perform data entry, computer research, proofreading, and record verification with a high level of accuracy.
  
• Compare and verify signatures and voter registration documentation.
  
• Answer incoming calls professionally and provide accurate information regarding elections, voter registration, voting centers, voting hours, deadlines, and election procedures.
  
• Respond to voter inquiries via email and determine whether follow-up action is needed, such as sending forms, updates, or additional information.
  
• Safeguard sensitive voter information in accordance with confidentiality, privacy, and data protection requirements.
  
• Process voter registration cancellations, privacy opt-out requests, voter registration certificates, and voter registration applications.
  
• Provide certified copies of voter registration records in accordance with public information and online records request procedures.
  
• Research and help resolve registration discrepancies, errors, or issues requiring additional review.
  
• Assist with voter-related reports and processing queues, including jury reports, DPS queues, TXOL, and felony records.
  
• Prioritize daily assigned tasks, monitor progress, and meet processing deadlines.
  
• Perform other duties as assigned.
  

Requirements

Required Qualifications

• High school diploma or GED equivalent from an accredited institution within the U.S.
  
• Minimum of 1 year of clerical office experience, preferably working with the public or in a fast-paced environment.
  
• Minimum of 2 years of customer service experience.
  
• Minimum typing speed of 35 WPM.
  
• Proficiency with computers and Microsoft Office, including Excel, Word, and PowerPoint.
  
• Strong data entry skills and excellent attention to detail.
  
• Excellent phone etiquette and professional communication skills.
  
• Strong organizational and time management skills.
  
• Ability to prioritize tasks, meet deadlines, and work efficiently with frequent interruptions.
  
• Ability to maintain strict confidentiality when handling customer and voter information.
  

Preferred Qualifications

• Fluency in Spanish, Vietnamese, or Chinese (Mandarin) is highly preferred.
  
• Knowledge of election laws and procedures.
  
• Experience in an administrative, clerical, records, government, public service, or elections-related environment.
  
• Experience handling high-volume phone calls, emails, forms, or data entry.
  

Work Environment

• Primarily office-based role with extensive computer workstation use.
  
• Work may involve frequent interruptions and a high volume of administrative tasks.
  
• May require site visits to county facilities, and community locations, both indoors and outdoors.
  
• Flexibility to work evenings and weekends may be required.
  
• Occasional overnight travel for conferences or training sessions may be required.
  

Physical Requirements

• Must be able to remain stationary for extended periods while working at a computer workstation.
  
• Must be able to transport boxes or equipment weighing up to 30 lbs.
  

Requirements
Required Qualifications High school diploma or GED equivalent from an accredited institution within the U.S. Minimum of 1 year of clerical office experience, preferably working with the public or in a fast-paced environment. Minimum of 2 years of customer service experience. Minimum typing speed of 35 WPM. Proficiency with computers and Microsoft Office, including Excel, Word, and PowerPoint. Strong data entry skills and excellent attention to detail. Excellent phone etiquette and professional communication skills. Strong organizational and time management skills. Ability to prioritize tasks, meet deadlines, and work efficiently with frequent interruptions. Ability to maintain strict confidentiality when handling customer and voter information. Preferred Qualifications Knowledge of election laws and procedures. Experience in an administrative, clerical, records, government, public service, or elections-related environment. Experience handling high-volume phone calls, emails, forms, or data entry.