Lead Director, Performance Analytics

Sales Performance Analytics Leader

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

The Sales Performance Analytics Leader leads a team of Data Engineers and BI Developers while shaping a more strategic, product and outcome-oriented analytics capability across the commercial sales environment. This role is responsible for advancing analytics, forecasting, and AI-enabled insights that drive business outcomes, strengthen decision-making, and support evolving enterprise priorities while staying closely connected to Field needs.

This leader sets direction for the team, establishes priorities, and ensures high-quality execution across analytics products, dashboard enhancements, and reporting solutions. The role balances day-to-day delivery with longer-term capability building, ensuring the DataMart and related analytics assets remain scalable, reliable, and aligned to business goals.

Working in close partnership with business analysts, IT developers and architects, and business stakeholders, this role translates business demand into scalable insights solutions, drives continuous improvement, and supports sustainable development aligned to governance and company standards. The role also helps strengthen usability, release readiness, and the organization's broader ability to leverage analytics and AI in support of business transformation.

What You Will Do

• Lead, coach, and develop the Salesforce Performance Analytics team
• Drive the strategy and evolution of analytics, forecasting, insights, and AI-enabled capabilities
• Shape a product and outcome-oriented roadmap aligned to business and Field priorities
• Bring an enterprise perspective to analytics decisions while staying closely connected to Field needs
• Translate business needs into scalable analytics solutions that improve decision-making and performance
• Set team priorities across support, enhancements, and strategic capability-building work
• Oversee service tickets, configuration changes, and core data load activities
• Drive continuous improvement in platform usability, operational consistency, and team effectiveness
• Partner cross-functionally to support platform changes, integration readiness, and adoption
• Maintain accountability for platform stability, operational health, and administrator-owned processes

Required Qualifications

• 8-10 years of progressive experience in sales analytics, commercial analytics, or business intelligence
• Health plan/payer or large provider systems knowledge and experience
• Demonstrated leadership experience setting strategic direction
• Demonstrated ability to partner with senior sales leadership to define KPI's, improve forecasting, and turn analytics into actionable sales strategies
• Strong technical and analytical capability in tools such as Salesforce, SQL, Tableau/Power BI, Excel and data visualization platforms

Preferred Qualifications

• 4-5 years within a Sales or Sales Enablement organization
• Strong understanding of the Aetna Healthcare Business
• 3+ years in people leadership

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range: $100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.