Senior Manager Digital Platforms & Technology
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
The Opportunity
We have an immediate opportunity for a Senior Manager Digital Platforms & Technology in our Lake County, Abbott Park, IL location.
Position Overview
This role reports directly to the Executive Director and serves as a member of the Foundation's leadership team, functioning as the Foundation's Chief Technology Officer. The position provides strategic and operational oversight for technology systems that support the Foundation's mission, governance, and service delivery.
Role Overview
CAF is seeking a Senior Manager to own and steward the Foundation's digital platforms and technology ecosystem. This role will serve as the long?term internal owner of CAF's technology assets, bridging technical depth with strong business intuition to guide CAF through implementation, ongoing operations, and future modernization. This is a hands?on, technically grounded leadership role, ideal for someone with deep SaaS/platform experience who is ready to operate at a strategic level while staying close to the technology. The role will play a critical part in ensuring CAF keeps pace with modern technology trends, including automation and AI?assisted capabilities, without becoming vendor?dependent.
Key Responsibilities
- Serve as the primary platform owner for CAF's core systems (including CRM, case management, and workflow platforms such as Salesforce)
- Own the post?Discovery technology roadmap, ensuring solutions are scalable, maintainable, and aligned to CAF's mission
- Translate evolving business needs into sound technical and architectural decisions
- Lead CAF's progression toward modern digital practices, including automation, data quality improvements, and responsible AI adoption
- Evaluate emerging technologies and capabilities relevant to nonprofit operations and service delivery
- Act as CAF's primary technical counterpart to implementation and advisory partners
- Guide vendors rather than being led by them setting clear expectations, priorities, and architectural guardrails
- Partner closely with CAF leadership and functional teams to ensure technology solutions support real?world workflows
- Balance technical rigor with pragmatic business decision?making
- Help institutionalize functional and technical knowledge gained during Discovery and implementation
- Establish lightweight governance around platform changes, enhancements, and data usage
- Promote strong data quality, security, and privacy practices appropriate for a global nonprofit organization
- Provide clear technical judgment on tradeoffs, risks, and long?term implications of platform decisions
Required Qualifications
- 1015+ years of experience in technology, digital platforms, or enterprise systems roles
- Strong hands?on technical background (e.g., platform lead, solution architect, senior systems leader)
- Demonstrated experience owning SaaS platforms end?to?end (Salesforce or comparable ecosystems)
- Experience modernizing, stabilizing, or scaling complex technology environments
- Ability to operate with autonomy, sound judgment, and cross?functional influence
Preferred Qualifications
- Exposure to AI?assisted platforms, automation, or advanced analytics
- Experience working in or with nonprofit, mission?driven, or values?based organizations
- Strong interest in social impact and mission?oriented work
Misc: This is an onsite role at Abbott Park located in IL. This is not a remote role/opportunity.
The base pay for this position is $113,300.00 $226,700.00. In specific locations, the pay range may vary from the range posted.