Senior Manager, Business Transformation Office, Deployment Readiness & Implementation

Description

JOB SUMMARY

The Senior Manager BTO Deployment Strategy and Planning is responsible for supporting transformational initiatives across all domains of our organization. This role plays a crucial part in orchestrating the strategic planning program management deployment and coordination efforts necessary to drive successful outcomes for Marriotts largest and most important business transformation projects. Reporting to the Senior Director Deployment Strategy and Planning this position collaborates closely with the broader BTO team project managers cross-functional teams and external partners to ensure successful execution of our organizational goals and objectives.

CANDIDATE PROFILE:

Education and Experience:

• Bachelors degree or equivalent in Business Administration Hospitality Technology or a related field is required.
• MBA or equivalent advanced degree is preferred.
• At least five years of progressive experience in business transformation consulting project management or a similar role preferably within a large-scale organization.
• Demonstrated track record of successfully leading and implementing high-impact solutions in complex organizational environments.
• Experience working with cross-functional teams and influencing stakeholders in a matrix organization.
• Experience supporting the development and management of large and complex international property systems task lists.
• Project management certification (e.g. PMP) or relevant experience in managing technology projects preferred.
• Prior experience in the hospitality or lodging industry would be advantageous.
• Ability to develop and enforce program governance.
• Ability to monitor results on an ongoing basis against pre-determined metrics.
• Strong analytical skills for planning estimating and monitoring program/project work.
• Strong written and verbal communication and presentation skills with the ability to adjust according to audience.
• Experience using MS Office Suite

CORE RESPONSIBILITIES:

Strategy and Planning Support:

• Collaborate with the Senior Director Deployment Strategy and Planning to manage interdependencies between BTO and other key stakeholders ensuring alignment with program and organizational goals.
• Supporting the Sr. Director Deployment in development and execution of the deployment strategy and approach; working closely with the Sr. Director and external consultants to memorialize and refine over time.
• Provide support to cross-functional teams in planning and executing initiatives offering leadership and guidance to meet project objectives within established timelines and budgets.
• Develop and deliver presentations related to project plan development project execution and stakeholder engagement.
• Establish and maintain standard templates and processes to optimize program effectiveness and ensure consistent communication across all stakeholders.
• Cultivate strong relationships with internal and external stakeholders to facilitate collaboration and decision-making that supports long-term business viability.
• Supporting on and above property deployment across all MGP workstreams including digital commerce hotel operations and loyalty from inception through sustainment phases.

Execution and Implementation:

• Lead initiatives to drive change across the organization acting as a key project team member responsible for delivering results incorporating content guidance and participating in strategy development.
• Collaborate with project teams to ensure appropriate sponsorship resource allocation and milestone tracking throughout the project lifecycle.
• Coordinate with third-party vendors to ensure timely delivery of project milestones and high-quality deliverables.
• Support the planning and coordination of workshops to operationalize strategic plans and project-specific initiatives.

KEY COMPETENCIES:

• Strong strategic thinking and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to thrive in a fast-paced ambiguous environment.
• Exceptional project management and organizational skills.
• Collaborative mindset and team-oriented approach.

MANAGEMENT COMPETENCIES:

Leadership

• Adaptability Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues problems and opportunities; obtains and compares information from different sources to draw conclusions develops and evaluates alternatives and solutions solves problems and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning organizing and on-going evaluation processes.

Managing Execution

• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Strategy Execution Ensures successful execution across of business plans designed to maximize customer satisfaction profitability and market share through effective planning organizing and on-going evaluation processes.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses and monitors the efforts of self and/or others toward the accomplishment goals; proactively acts and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the companys service standards.
• Coworker Relationships - Interacts with others in a way that builds openness trust and confidence in the pursuit of organizational goals and lasting relationships.
• Global Mindset - Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• Demonstrates working knowledge of discipline-specific systems tools and business practices.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills - Uses basic computer hardware and software (e.g. personal computers word processing software Internet browsers etc.).
• Mathematical Reasoning - Adds subtracts multiplies or divides quickly correctly and in a way that allows one to solve work-related issues.
• Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
• Reading Comprehension Understands written sentences and paragraphs in work related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Senior Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1