Duties Description This position provides various oversight within the Quality Supports department that includes Health Information Management department, Medicaid Compliance/Single Point of Contact department and Family Care and the Right's Facilitator.
This position will provide direct supervision to the Health Information Management Administrator, the Medicaid Compliance Liaison and the Family Care/Right's Facilitator of these areas.
This position will also complete data analytic responsibilities that include but not limited to the Quality Supports trending reports, annual comparison trend reports, and data for summary reports.
Responsible for the monitoring and revision of the agency Quality Improvement Plan and oversight to Beyond the Basics training program.
This position may require site visits to IRA’s and Day habilitation site for to identify areas of concerns in collaboration with State Operations to ensure the health and safety of all individuals.
Responsibilities may change due to the needs of the department.
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Minimum Qualifications Competitive Minimum Qualifications:
1. Permanent service as a Mental Hygiene Program Evaluation Specialist 3 or be eligible to transfer via section 70.1 or 52.6 of the Civil Service Law by having at least one year of permanent service in a qualifying title. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.
For eligible 70.1 or 52.6 information, visit the Career Mobility Office at: http:///cmo/gotit/title-search/
When doing this search use your current title to see the titles you can transfer to.
Non-Competitive Minimum Qualifications:
1. A bachelor's degree and three years of professional program evaluation experience* in a human services setting**, which includes the design, modification, and/or utilization of data collection instruments and processes; conducting analysis; and the preparation of reports and other documents; all for the purposes of assessing program operations, improving program effectiveness and efficiency, and informing future program development.
Substitution: A master's or higher-level degree can be substituted for one year of non-supervisory experience.
*Qualifying program evaluation experience includes the following activities: determining or assisting in the determination of appropriate performance indicators for a program or organization; reviewing organizational performance to determine the level of compliance with the standards of oversight agencies; leading, facilitating, or participating in root cause analysis, failure mode and effect analysis, and performance improvement projects; designing and/or using existing outcome measurement instruments and processes; collecting, aggregating and analyzing data and presenting the results of the effort in reports and other documents; designing, modifying, and/or analyzing the results of client satisfaction surveys; collecting and maintaining monthly and quarterly data for regulatory bodies such as the Joint Commission; leading and/or participating in accreditation reviews and survey-readiness activities; and investigating critical incidents to identify deficiencies, patterns and trends, and in order to recommend remedial actions.
*Non-qualifying program evaluation experience includes, but is not limited to, conducting assessments of individual clients' needs, evaluating individual clients' outcomes, or administering psychological tests to individual clients; non-professional-level experience (. secretarial or administrative support activities, even if the experience is gained in a qualifying program evaluation unit); or experience in which program evaluation responsibilities did not represent the preponderance of your duties (., experience supervising or managing a clinical program area, in which you evaluated the effectiveness of your own program or used the reports and/or data prepared by program evaluation staff to improve day-to-day operations).
**A human services setting is considered to be any organization or institution that provides direct care or support services for individuals, families, or groups in a hospital, psychiatric hospital, psychiatric clinic, community mental health clinic, nursing or rehabilitation facility, correctional facility, intermediate care facility, institutional or school setting, or community based residential and/or day program.
Some positions may require additional credentials or a background check to verify your identity.