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Saho Hospitality Group
FOH Floor Manager (BreakfastLunch)Saho Hospitality Group • New York City, New York, USA
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FOH Floor Manager (BreakfastLunch)

FOH Floor Manager (BreakfastLunch)

Saho Hospitality Group • New York City, New York, USA
6 days ago
Job type
  • Full-time
Job description
Position Purpose: this person will be in command of overall operations of the restaurant in the absence of General Manager and Assistant General Manager.*This Manager position will be for breakfast/lunch Responsibilities/Accountabilities:ManagerialFacilitate coaching counseling opportunities and disciplinary discussions to assess and select employees for employment with AGM/ daily work activities of all scheduled staff including but not limited to floor plans section assignment & side manage and report and discrepancies with registers between for overall grooming service what works and what does not and communicate your observations and suggestions for with training of all new hired and existing staff and training materials on specifically assigned area of restaurant needs that need attention when requested byGeneral Manager such as beverage wine sales service all guest related issues or requests to the appropriate service staff and culinary team and guide them towards staff with any tasks resolve operational and employee issues and communicate and/or consult resolution with General Manager and/or Assistant General service by leading by example (e.g. using guests name building relationships with guests to achieve loyaltyand build regular clientele check on satisfaction by being involved and speaking with every guest dining with us etc.)Represent all products and present them to our customers explaining the brand and flavors using skilled sales and make sure quality of food and beverages is at its handle the service in the dining room and oversee the service staff and flow of entire restaurant by being present on the floor during all meal periods when scheduled. Product PresentationMonitor and make sure quality of food and beverages is at its with inventories if requested by GM and AGM beverage china/glassware/ for freshness and look of the florals of the entire dining room and overall decoration and esthetics of outdoor area and the dining room; communicate needs to AGM/ ManagementDirect daily work activities of all scheduled staff floor plans section assignment side work etcContinually review performance and attendance of all staff - address shortcomings and recognize as a role model and mentor by setting a positive example in all aspects of business and personnel and work closely with the rest of the management team so as team you uphold the service and hospitality standards in the closely with staff to establish a group-hospitality minded employees who will develop and maintain our philosophy and follow and direct others in current safety and ensure the accuracy of menus wine list beer and house cocktail lists and POS a way to actively respond to all company/operation emails whenever possible and always in professional manner (not on the floor in the view of the guests and not during the service)Participate and monitor Avero reports regarding the daily performance of the up on all needed repairs immediately by informing GM and AGM or directly calling appropriate maintenance persons be present and communicate outcome in detail to all involved and all necessary meetings scheduled by General Manager Director of Operations or Suggest promotions and bring revenue increase ideas train staff on up selling build guest loyalty by touching every single table monitor schedules and actual hours worked and manage registers between federal state and local laws including health & laborSelf-DevelopmentIt is understood that as Floor Manager you are responsible to maintain current knowledge of the world of restaurants when it comes to food wine beer and spirits. You will be required to continually develop this knowledge on your own time and stay on top of current industry trends. Your progress in education will be evaluated on ongoing basis. Likewise the company will assist in any way possible with any educational goals that relate to your duties as Assistant General Manager (with prior management approval).Minimal Essential Requirements:The ability to work as part of a team and personal handling preparation and cleaning skills are welcomed. Food handlers certification to communicate and understand direction in English to ensure safety in the workplace. Ability to understand respond and engage with co-workers managers and guests in management and ability to work under pressure to manage high volume of listening and learning and speaking comprehension to follow set to lift up to : SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Required Experience:

Manager


Employment Type : Full Time
Experience: years
Vacancy: 1
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FOH Floor Manager (BreakfastLunch) • New York City, New York, USA

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