Talent.com
DK Consulting
Helpdesk SpecialistDK Consulting • Salisbury, Delaware, USA
Helpdesk Specialist

Helpdesk Specialist

DK Consulting • Salisbury, Delaware, USA
6 days ago
Job type
  • Full-time
Job description

DK Consulting Overview: Founded in May 2003 DK Consulting LLC a woman-owned small business was formed to provide management and technology solutions based on industry best practices. DK Consulting LLC works with multiple State Federal and Commercial customers and our services range from providing customers with that one critical resource to assuming responsibility for an entire IT project.

Overview: Seeking a Tier 1-2 Help Desk Specialist supporting State Highway Administration for a long-term project. Immediate availability is required for this position. Hours will consist of 8am-5pm Monday - Friday except for State holidays.

Position: Helpdesk Support Specialist

Client: State Highway Administration

Work location: Salisbury Maryland (100% onsite)

Interview mode: Virtual

Requirements:

  • 4 years experience providing Tier 1-2 Help Desk Support
  • 2 years experience providing service desk support using ticketing software
  • Experience troubleshooting PC and Microsoft hardware or software
  • Support for PCs laptops thin clients stand-alone and networked printers standalone and networked scanners and modems
  • Prior experience working with Active Directory
  • Demonstrated experience installing upgrading and configuring:
    • Desktop Operating Systems: Windows 2000 Windows XP Windows
    • Server Operating Systems: Windows 2000 Windows 2003
    • Microsoft Active Directory Services
  • Proficiency in Microsoft Office 2007 Professional Suite Microsoft Outlook 2003 McAfee Virus Scan LANDesk Adobe Acrobat Photo Editor Cisco VPN software and imaging software
  • Service desk software (opening documenting closing and follow up on service calls)
  • Must be proficient in E-mail/Scheduling: Microsoft Outlook 2003
  • Needs to maintain excellent customer service skills as well as outstanding verbal and written communication skills
  • Successful results of a background check

Required Experience:

IC


Employment Type : Full Time
Experience: years
Vacancy: 1
Create a job alert for this search

Helpdesk Specialist • Salisbury, Delaware, USA

Similar jobs

Remote Contract Specialist

Micro1Seaford, Delaware, US
$80.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Help Create a Family — Become a Surrogate with Roots

Roots SurrogacyFederalsburg, MD, US
Full-time

There are families out there who would give anything to hold their baby — and you could be the reason they do.At Roots Surrogacy, we work with incredible women who feel called to do something meani... Show more

 • Promoted

Senior Kinaxis Solution Architect Lead

CognizantDover, DE, United States
Full-time

Cognizant is seeking a Kinaxis Principal Architect to lead solution design, configuration, and delivery for Kinaxis RapidResponse/Maestro.This role bridges business requirements and technical solut... Show more

 • Promoted

Real World Data Consulting Lead

NorstellaDover, DE, United States
Full-time

Real World Data Consulting Lead.Location: Remote, United States.Norstella unites market‑leading companies that all have a shared goal of improving patient access.Each organization (Citeline, Evalua... Show more

 • Promoted

Data Center Site Selection Specialist

MetaDover, DE, United States
Full-time

Summary:Meta is at the forefront of designing, building, and operating the world's most advanced and efficient data centers.Our commitment to locating, developing, and managing this vital infrastru... Show more

 • Promoted

Customer Support Specialist - Flexible Benefits (HSA / FSA / HRA) Remote

National Financial PartnersDover, DE, United States
Remote
Full-time

Who We Are :NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance.We are an organization of consultative advisors and problem solvers.We help companies and indiv... Show more

 • Promoted

Peer Support Specialist

AnyChannels Inc.Dover, DE, US
Full-time

LiftTalk is looking for compassionate Peer Support Specialists to provide one-on-one emotional support and guidance to users navigating relationships, personal growth, emotional wellbeing, and ever... Show more

 • Promoted

Netflix IT Help Desk Technician

TradeJobsWorkforce19954 Houston, DE, US
Full-time

Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician.Ensure compliance with safety and company policies.Stay adaptable to changing ... Show more

 • Promoted

Smyrna, DE - IT - DHSS - N/A - Organizational Change Management Specialist 1 - Data Governance

Expedite Technology SolutionsSmyrna, DE, United States
Full-time

Organizational Change Management Specialist 1 - Data Governance Specialist.The Data Governance Specialist will drive the development and implementation of a tailored public health data governance f... Show more

 • Promoted

Client Solutions Manager

Slice Merchant ServicesSeaford, DE, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted

Pilot in Command - Citation XLS Specialist (On-Site)

flyADVANCED Aviation GroupDE, United States
Full-time

ADVANCED Aviation Group is seeking a Pilot in Command to operate the Citation XLS with emphasis on safety, customer experience, and on‑time performance.The PIC will serve as the final authority, en... Show more

 • Promoted

Principal Consultant - Perioperative- Oracle Health (VA Critical Support Solutions Team)

OracleDover, DE, United States
Full-time

Job Description** Oracle Health Government Services is seeking a skilled Principal Consultant - **Perioperative** to join our VA Critical Support Team within a mission-driven organization.In thi... Show more

 • Promoted

Information Technology Professional (IT Support)

U.S. NavyFederalsburg, MD, United States
Full-time

Job Title :Information Technology Professional (IT/CTN/IS) Category / Component :Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialist... Show more

 • Promoted

Flexible remote AI work. Your schedule. Paid weekly, straight to your bank account.

Meridian.aiSmyrna, DE, US
Remote
Full-time

Review and label digital content including text, images, and documents.Every task you complete helps improve how technology interprets information and performs in practical settings.Detail-oriented... Show more

 • Promoted

Compliance Process Architect - Healthcare Technology SDLC

OracleDover, DE, United States
Full-time

Job Description** In Oracle Health, we are at the intersection of healthcare and IT to deliver pioneering products and services that shape the way healthcare is provided.Our best-in-class technolo... Show more

 • Promoted

Field Service Specialist I

CopelandDover, DE, United States
Full-time

About Us** We are a global climate technologies company engineered for sustainability.We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies.W... Show more

 • Promoted

Design & Regulatory CAD Specialist (Hybrid Remote)

Chesapeake Utilities CorporationDover, DE, United States
Remote
Full-time

A utility services provider is seeking a Designer in Dover, Delaware.This advanced technical role involves supporting regulatory affairs and facility design, managing construction projects, and ens... Show more

 • Promoted

Operation Support Specialist

TruTeamDover, DE, United States
Full-time

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? At TruTeam, you will be part of a diverse and inclusive te... Show more