Student Services Coordinator - ILEAD

Student Services Coordinator - ILEAD

The Student Services Coordinator will provide support to participants to facilitate student success and retention. They will act as an ombudsman by advising and assisting students, who are separated geographically, in negotiating the bureaucracy of a large state university system from the time they apply through graduation and placement. Additionally, this employee will assist the Project Director to establish and maintain efficient office routines that ensure effective grant administration through coordination with on campus administrative offices. This employee will develop and maintain student management system to ensure that appropriate information about each participant such as participant contact information and payback agreements are managed in an appropriate and timely manner. Finally, the Student Service Coordinator will maintain communication with participants and respond to appropriate requests from participants.

The purpose of the ILEAD project is to recruit, educate, certify and place American Indian educators into administrative positions in schools with high populations of Native American students. The program will result in the award of a master's degree or Educational Specialist degree in Educational Leadership and certification for school leadership. The curriculum focuses instruction on local school improvement initiatives through problem-based learning assignments. Each candidate will be assigned a mentor who is an experienced administrator in schools with high populations of Native American students. Classes will be delivered during the school year using computer-based instruction and summer classes held on the MSU campus at Bozeman, Montana. All participants must agree to serve as administrators in schools serving Native American children for a period equal to the length of their education and training or repay the cost of the training.

Student Services: Prepare forms and maintain a student file for each student which contains relevant student information and paperwork. Coordinate student support among campus agencies and act as student ombudsman. Project which courses each student will need per semester and aid in securing necessary resources. Administration: Assist the Project Director in the budget management. Establish and maintain effective office routines, maintain project databases, maintain open communication with various stakeholders using a variety of methods. Coordinate seminar needs, travel arrangements, and office resources as necessary. Assist in the preparation of quarterly reports. Coordinate project activities with the Native American Leadership Center at Little Big Horn College, MSU's Office of Sponsored Programs, and other on-campus Native American-serving programs, and assist in writing grants to continue the mission of the program.

Bachelor's degree in education or a related field. Demonstrated work experience in university student support services or grant management. Demonstrated experience successfully managing large budgets. Demonstrated evidence of strong administration and management skills. Demonstrated evidence of a student-centered, or customer service disposition.

Demonstrated experience working with Native American or Alaskan Native people. Professional level work experience in K-12 education. Demonstrated evidence of strong collaboration and communication skills. Demonstrated evidence of innovative thinking. Experience working within the Montana University System or other land grant university systems. Demonstrated familiarity with data management systems such as Banner for financial and student management.

The successful candidate will have the ability to: Develop and maintain effective and efficient administrative procedures, routines, and data integrity. Develop and maintain excellent working relationships with various stakeholders and partners. Determine, resolve and act to prevent issues that create barriers to student success. Be a prudent fiscal manager. Provide guidance and advice to program faculty on how best to accomplish program goals. Be a proven successful supervisor and effective trainer of employees. Have the ability to create publicity materials and to make program presentations in a variety of venues.

Although much of the work will be performed in an office environment located in Bozeman, MT; the incumbent may travel to state, regional and national conferences to promote the ILEAD program as well as travel to the various Indian reservations across the states of MT, ND, SD, and WY to visit students. Less than 15% of the job responsibilities will require overnight travel.