Clinic Technician - Outpatient Clinics

Clinic Technician

Foundation Health Partners is seeking a dependable and patient-focused Clinic Technician to support the delivery of exceptional outpatient care. Working alongside providers and clinical staff, the Clinic Technician assists with patient intake, basic clinical procedures, and daily clinic operations to ensure an efficient and welcoming environment. The ideal candidate is organized, adaptable, and committed to providing outstanding service while contributing to a collaborative healthcare team dedicated to improving the lives of our patients.

Clinic Technicians employed with FHP are eligible to apply for an internal Certified Medical Assistant apprenticeship opportunity. This program offers a nationally recognized certification through Stepful.

Pay & Benefits:

• Compensation: $20 to $26.75 wage based on experience and education
• Additional Pay: Shift Differential for weekends, Annual Increases, Paid Time Off
• Benefits: medical, vision, dental, 401k with employer match
• Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness
• Other Benefits: Onsite Gym, Wellness Programs, Discount programs, The Learning Center (childcare services)

This position is responsible for assisting clinicians and nursing staff in providing medical care. This position utilizes knowledge, judgment, and skills to provide an excellent patient experience.

Responsibilities

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms, and other necessary measurements and recording chief compliant. Documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition, to the clinician.
• Assists providers with exams and minor in-office procedures. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Prioritizes patient flow through the clinical process.
• Acts as a resource to clinician to provide optimal patient care.
• Provides clerical support with patient/client notifications and documentation, which includes completing medical records, labs, authorizations, X-Rays, hospital records, and any previous care pertaining to each patient visit. Provides complete and accurate information, necessary for billing related to the patient encounter in a timely fashion.
• Schedules and re-schedules patients as necessary. Confirms patient's appointments for the following days and informs patients of physician's orders or special instructions prior to appointment or procedure.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms, and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• Orders supplies and stocks patient care areas. Monitors inventory including medication/injectables and immunizations (e.g. expired medications/equipment and recalls).
• Develops and maintains an effective communication mechanism with all external and internal customers. Exemplifies service orientation and behaviors in all contacts.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

Qualifications

High school diploma/GED or equivalent working knowledge. Requires knowledge normally obtained through a medical terminology course. Must be willing to complete medical terminology course within the first six (6) months of hire if not previously completed.

Must possess excellent organizational skills as well as effective human relations and communication skills. Working knowledge of medical terminology, computer literacy and keyboarding skills are required. Certified Nursing Assistant experience preferred. Additional related education and/or experience preferred.

Foundation Health Partners is an EEO/AAP employer; qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.