CORRECTIONAL RECORDS SUPERVISOR - West 2 Tacoma Records

Correctional Records Supervisor

Employee and Operational Support Division | West 2 Tacoma Records

Full Time | Permanent

Location: Tumwater, WA

Salary Range: $5,259 - $7,066 Monthly

This position is eligible to telework. Travel may be required for trainings and/or meetings.

This position is represented by the Washington Federation of State Employees bargaining unit.

The Department of Corrections (DOC) is seeking a highly motivated and qualified individual for a permanent Correctional Records Supervisor (CRS) within the Tacoma Regional Records Office. This position is a full-time, permanent position located in the Tacoma Community Justice Center (CJC) in Tacoma, WA.

The Records Division mission is to accurately apply legal document information for the Department of Corrections (DOC), the public and individuals so they can trust the established jurisdiction for those in our care and custody and for the community.

As the Correctional Records Supervisor, (CRS), the incumbent will plan, organize, implement work methods, work schedules, evaluate, assign and direct work activities/priorities of lower-level correctional records staff. The CRS will directly supervise staff as well as act as the technical expert regarding incarcerated and supervised individuals' records by ensuring compliance with appropriate Washington State RCW's, WACs, Federal Regulation and/or case law. The position-holder is a subject matter expert in the application of laws, regulations and court decisions when evaluating the accuracy of individuals sentencing requirements and other critical data elements in OMNI to ensure accurate sentence calculations. They must maintain proficiency in current laws, regulations, policies and procedures regarding incarcerated and supervised individuals sentence structure time accounting (SSTA). In addition to current and new laws, they must maintain institutional knowledge for strategic insight, role updates and technical guidance. The incumbent will oversee and liaison multi-division work for Prison, Reentry, Partial Confinement and the Community Custody Divisions. This position plays a vital role in improving public safety by creating processes to ensure that incarcerated individuals are released from confinement and supervision accurately.

As a custodian of individuals' records, the CRS operates and ensures the West 2 Tacoma Records Office follows all laws, agency policy and records processes. The incumbent is responsible for developing and/or revising work procedures and job-aids to train and onboard Correctional Records Technicians (CRTs) and Correctional Records Technician Leads (CRTLs). The CRS will conduct quality assurance audits of incarcerated and supervised individuals' records to validate accuracy, completeness and integrity of the sentence as ordered by the court by reviewing the work of lower-level staff and use independent judgment to accomplish these assignments. The incumbent will maintain and monitor both the electronic and physical records of the incarcerated and supervised individuals. The incumbent must obtain and maintain ACCESS certification after employment.

A completed application packet will include:

• A Letter of Interest regarding your interest in this position with our agency
• A detailed resume
• Three professional references

Incomplete application packages may disqualify an applicant from the application process. We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified, and documentation may be required. The initial screening will be solely based on the contents and completeness of the application materials submitted.

Duties

We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As the Correctional Records Supervisor, some of your duties will include:

• Supervise, recruit, coach, oversee, and mentor the Correctional Records Technicians and Correctional Records Technician Lead(s) by operating and managing the West 2 Tacoma Records Office.
• Operate and ensure the West 2 Tacoma Records Office follows all laws, agency policy and records processes.
• Use senior knowledge and experience to oversee and liaison multi-divisional work for Prison, Reentry, Partial Confinement, and the Community Custody Divisions.
• Supervise the CRTLs/CRT(s) in the West 2 Tacoma Records Office. Coach and mentor staff.
• Provide onboarding and continued on-the-job training for staff on the use of Offender Database System (OMNI), SSTA entry/audits, the application of the Revised Code of Washington (RCW's), DOC Policy, Records Processes, updated case law, public disclosure laws, and criminal history record information laws.
• Continue to assess training needs of staff. Work along with the CRTL(s) to arrange, provide instruction with job-aids and examples to fulfill their training needs.
• Conduct quality control audits of the work completed by the CRTs and CRTL(s).
• Implement operational adjustments.
• Track and report monthly established metrics for statistical data for the West 2 Tacoma Records Office.
• Maintain Terminal Access Coordinator (TAC) II certification or delegate for West 2 Tacoma Records Office. Requisition device IDs for staff within office. And as authorized for other divisions. Maintain WSP portal for incoming notices and corrections. Conduct and pass WSP audits for continued use of OMNIXX.
• Log on ID (LID) Coordinator or delegate for information security for those requiring system access on the DOC network for West 2 Tacoma Records Office.

Qualifications

What we need (required qualifications):

• High School diploma or equivalent.
• Five (5) years of experience auditing, maintaining, processing, entering, clarifying and/or calculating sentence structure for individuals' legal records. *( see below for definition of records )
• College-level coursework in criminal justice, business administration, accounting, social science or a related field will substitute, year for year, for up to two (2) years of experience.
• Intermediate Skill Level in Microsoft programs.
• Must respect and maintain confidentiality.
• Experience creating, maintaining and implementing work methods and setting priorities.
• 3 or more years of demonstrated entry, auditing and reconciliation of SSTA in the departments individual's electronic database.

What will make your application stand out (preferred qualifications):

• One or more years of lead or supervisory experience of lower-level staff.
• Experience in workgroups for developing computer-based applications.
• Demonstrated knowledge of Washington sentencing laws, DOC supervision types and applicable laws.
• DOC Policy to ensure DOC jurisdiction.
• Knowledge of DOC Tolling and the rules associated with it.
• Knowledge of Revoke and Return sentence calculations and the rules associated with it.
• Knowledge of department policies, violations, hearings, violations, criminal conviction process and warrants.

Special Requirements/Conditions of Employment:

• Pass a CRS skills assessment with 70% or more accuracy.

Supplemental Information

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values :

• Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
• Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
• People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
• Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
• Supporting people's success: Corrections is committed to our community understanding individuals, instilling hope, embracing change, and providing opportunities.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran,