About Us Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. Department Residential Treatment Center Reports To Social Services Supervisor/Director Location: Varied Employment Type Full-Time Start Date Immediate About Us Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. Role Overview The Case Worker is a member of the Social Services Department responsible for coordinating casework and therapeutic services for youth placed by the Department of Education (DOE) and Departments of Social Services (DSS) within the RTC's community-based scattered-site program. The role manages an assigned caseload, supports the Social Services Team, and assists with related casework activities across multiple residential locations. Caseloads may vary based on program needs. The Case Worker reports to the Social Work Supervisor and works throughout the RTC's scattered-site locations and community settings. Key Responsibilities Manage an assigned caseload and maintain accurate, up-to-date case records. Ensure compliance with OCFS, DSS, ACS, CSE, and agency regulations and standards. Complete required documentation, including progress notes, FASPs, permanency reports, incident reports, and court-related reports. Coordinate family engagement activities, including home assessments, family visits, sibling visits, and required contacts. Attend and participate in court hearings, treatment team meetings, FTCs, SPRs, and multidisciplinary meetings. Monitor and track case-related documents, evaluations, entitlements, and legal records. Serve as a third-party reviewer for Service Plan Reviews (SPRs) and Family Treatment Conferences (FTCs). Respond to and document incidents, including Justice Center matters, AWOL events, and critical incidents. Facilitate referrals to community resources and support discharge planning to ensure continuity of care. Attend required trainings and perform other duties as assigned to support program operations and youth outcomes. Other related duties as assigned by supervisor. Please note this job description is not designed to cover or contain a c omprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Required Qualifications Bachelor’s degree in Human Services , Social Work, Psychology, or a related field preferred. 1-3 years of experience working with adolescents in residential, child welfare, behavioral health, or related human services settings. Valid driver’s license with access to reliable transportation. Strong verbal, written, and interpersonal communication skills . Ability to manage multiple priorities, maintain organization, and work independently with minimal supervision. Bilingual (Spanish) preferred but not required. Demonstrated empathy, flexibility, professionalism, and commitment to providing high-quality services to youth and families. Work Environment Field/Office This position operates within a 24/7 Residential Treatment Center (RTC) serving youth ages 12-21 across multiple community-based residential sites. This position requires regular travel to assigned residential sites, schools, and community locations. Position Type/Expected Hours of Work This position operates on a 9am-5pm or 10am-6pm schedule, with flexibility required for occasional overtime hours as needed to ensure the appropriate delivery of services. Benefits & Compensation Competitive salary structure Health, dental, and vision insurance 401(k) with company match PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days) Remote / flexible work options (If applicable) Additional Requirements Authorized to work in the U.S. Ability to work in-person in New York City (NYC) Ability to travel to other Rising Ground Sites (if required) Equal Employment Opportunity It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment #J-18808-Ljbffr