Social Services Program Coordinator (PCN 261026)

Social Services Program Coordinator

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Social Services Program Coordinator located in Anchorage or Wasilla, Alaska.

What you will be doing: The Social Services Program Coordinator (SSPC) for the Team Decision Making (TDM) Unit is responsible for the overall day to day, performance, coordination, management and maintenance of the TDM team. The TDM Unit is responsible for coordinating and facilitating ongoing meetings for children and youth that have placement search challenges. The SSPC will oversee unit productivity, efficiency, quality, and customer service. The SSPC will regularly collaborate and consult with OCS Licensing and Protective Services teams and refer to regulatory & statutory requirements and policies and procedures. This position is intended to bridge the gap between TDM and supporting the Resource Family Unit, ensuring the two programs function in alignment to support shared objectives.

Our organization, mission and culture: The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

Benefits of joining our team: Joining our team will provide you with the satisfaction of working with a dynamic, diverse, and high performing team while simultaneously having a positive impact on the team as well as the families of Alaska. Your first twelve months in the agency are probationary and considered a training period, with formal virtual training and on-the-job training with your supervisor and with other colleagues. Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working environment you can expect: This position is located in either our Anchorage or Wasilla office. For information on the Anchorage or Wasilla community (including schools, hospitals, housing) please review the Alaska Community Profiles.

We are seeking a candidate with the following competencies:

• Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Developing Others: Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.

Special Note: All positions require valid ID and successful completion of a background investigation, including fingerprinting and a criminal records check. The successful candidate may be required to attend multiple training courses normally located in Anchorage. A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

Minimum Qualifications: Any combination of education and/or experience that provides the applicant with competencies in Analytical Thinking/Problem Solving; Oral and Written Communication; Organizational Awareness; Planning and Evaluating; Social Services.

Additional Required Information: At time of interview applicant is requested to submit: A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications. A list of three (3) professional* references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.

Please read the below information carefully. This applies to your application submission. NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

Contact Information: WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov. For applicant password assistance please visit: For specific information in reference to the position please contact the hiring manager at: Name: Nikki Maidl, Social Services Program Officer Phone: (907)269-3964 Email: Nikki.Maidl@alaska.gov