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SGA Inc.
Sr Manager, Customer MarketingSGA Inc. • San Francisco, CA, United States
Sr Manager, Customer Marketing

Sr Manager, Customer Marketing

SGA Inc. • San Francisco, CA, United States
9 days ago
Job type
  • Full-time
Job description

Sr. Manager, Customer Marketing

Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Manager, Customer Marketing for a contract assignment with one of our premier SaaS clients in San Francisco, CA. This is a hybrid role with 2-3 days per week in office. The Senior Manager, Customer Marketing is both a team leader and program driver. This role manages a team of marketing managers while personally leading integrated campaigns and programs. They balance executional excellence with people management, ensuring their team is delivering high-quality, customer-first work. This role focuses on the Creators audience segment, with a product focus on mobile applications (Premier, Lightroom, Photoshop) and Adobe Firefly.

Responsibilities:

  • Lead and coach a team of marketing contractors (2 ICs), overseeing projects and cross-functional alignment
  • Own major integrated marketing initiatives, from planning through execution and measurement.
  • Provide strategic input to campaign briefs, ensuring alignment with business objectives and customer insights.
  • Partner with Brand Studio, Product Marketing, Media, and regional teams to deliver work at scale.
  • Ensure operational rigor across budgets, timelines, and resourcing.
  • Foster a culture of collaboration, accountability, and creativity within the team.
  • What Success Looks Like
    • A motivated, high-performing team delivering consistent results.
    • Seamless execution of high-impact campaigns.
    • Demonstrated ability to balance people leadership with hands-on program ownership

Required Skills:

  • 710 years of experience in marketing management, campaign management, or integrated marketing roles.
  • Proven ability to lead large, complex marketing initiatives and deliver measurable business impact.
  • Strong understanding of integrated marketing principles across brand, digital, social, media, and content.
  • Excellent project and stakeholder management skills; able to drive alignment across multiple teams and priorities.
  • Strong analytical skills, with the ability to connect insights to action.
  • Exceptional communication and presentation skills, with executive presence.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work.

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Sr Manager, Customer Marketing • San Francisco, CA, United States

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