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Stratton Amenities
Front Desk ConciergeStratton Amenities • Nashville, Tennessee, USA
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Front Desk Concierge

Front Desk Concierge

Stratton Amenities • Nashville, Tennessee, USA
18 days ago
Salary
$15.00 hourly
Job type
  • Full-time
  • Part-time
Job description

Front Desk Concierge

Full-Time or Part-Time



Position Overview

A luxury residential high-rise in Needham Massachusetts is seeking a Front Desk Concierge to deliver a high level of service to residents and guests. This role is responsible for managing the front desk creating a strong first impression and ensuring a consistent professional and hospitality-driven environment.


Key Responsibilities

  • Greet all residents and guests promptly using proper eye contact posture and tone
  • Manage front desk operations including visitor access package handling and resident requests
  • Maintain awareness of building activity and enforce access control procedures
  • Provide accurate information directions and assistance to residents and guests
  • Coordinate with property management and other on-site teams as needed
  • Handle phone calls emails and service requests in a timely and professional manner
  • Maintain a clean organized and professional front desk presence at all times
  • Monitor for any issues or irregularities and report to management as required

Service Standards

  • Maintain a visible and engaged presence at the front desk
  • No phone usage or disengagement while on duty
  • Consistent professional appearance and adherence to uniform standards
  • Deliver a hospitality-focused experience at all times not just task execution

Requirements

  • Prior experience in concierge front desk hospitality or customer service preferred
  • Strong communication and interpersonal skills
  • Professional appearance and demeanor
  • Ability to remain composed and attentive in a fast-paced environment
  • Reliable punctual and detail-oriented
  • Basic computer skills including email and property management systems

Equal Opportunity Employer

We are an equal opportunity employer and consider all qualified applicants without regard to protected status.



Required Skills:

Concierge Front Desk


Required Education:

High school diploma or equivalent requiredAdditional coursework or training in hospitality or customer service preferred


Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 15 - 15

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Front Desk Concierge • Nashville, Tennessee, USA

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