Passenger Conductor

Passenger Conductor

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

We are looking for Passenger Conductors for our Los Angeles, CA or outlying points (Palmdale, Oceanside, San Bernardino etc.) facility. Could you be the full-time Passenger Conductors we are looking for? In your role as a Passenger Conductor, you will:

• Be responsible for ensuring that train movements are executed safely and on time, in alignment with the objective of delivering the highest quality service to the public while adhering to all relevant rules and regulations.
• Overseeing the safe loading and unloading of passengers.
• Assist in boarding and detraining of passengers.
• Attend to, resolve, and escalate customer service issues daily making all necessary announcements ensuring passenger comfort.
• Responsible for collecting lost personal items for lost and found pickup.
• Think and function independently utilizing clear and effective verbal communication skills to interact with passengers, crew members, and others jointly responsible for safe and efficient train movements and customer service.
• Ensure compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA).
• Other tasks as assigned.

Minimum Qualifications:

• High School diploma/GED.
• 18 years of age or older.
• Valid California Driver's License.
• 2 years verifiable work experience and/or college.
• No driving violations involving alcohol or drugs within the past 3 years.
• Pass the Background check required for the position.

Preferred Qualifications:

• Secondary School or College graduate.
• Experience working on an on-call basis.
• Experience working varying shift schedules.
• Experience operating heavy equipment.
• Mechanical experience.
• Conductors' certification in compliance with CFR 242.
• Preference will be given to candidates who are familiar with the territory and have commuter railroad experience.

Physical Requirements:

• Medium to heavy work, lifting up to 50 pounds occasionally.
• Reach/handle/finger/feel.
• Stoop/bend/kneel/crouch/crawl/balance/climb.
• Work in an enclosed confined area (locomotive), climbing, lifting, walking and working outside in inclement weather.
• Walk long distances over uneven terrain and surfaces.
• Demonstrate auditory and visual acuity/tracking/inspection.
• Must meet color vision requirements as described in the Federal Railroad Administration (FRA) Regulations.
• Pass physical examination required for the position.

Basic Competencies:

• Verbal comprehension (Understand oral and written communications--both general and technical).
• Be fluent in English communication skills (written and spoken).
• Communication skills (provide clear instructions/directions).
• Reasoning skills (problem-solving and troubleshooting skills).

Employment Conditions:

• Work safely to prevent on the job accidents and injuries.
• Wear protective equipment including hearing protection, safety-toe boots, or safety glasses.
• Complete annual training and pass required tests.
• Federal regulations require random testing for drugs and/or alcohol.
• Must be able to work on customer's property.
• Successfully complete a pre-employment medical examination and drug screening.
• In compliance with federal law regarding security checks of individuals in positions involving public transportation (Title 6 U.S.C. 1143), Alstom is required to screen applicants for any permanent or interim disqualifying criminal offenses.
• May be considered for commuter Locomotive Engineer training in the future.
• This position is governed by a collective bargaining agreement; membership is required.
• Alstom is offering priority of employment to Amtrak employees currently assigned to the SCRRA Metrolink service.

Alstom is a global company where our people vision and values embrace Diversity and Inclusion (D&I). Wherever we operate and across all our businesses, we want to create an inclusive culture in which diversity is welcomed and appreciated. Employment at Alstom is based solely on a person's merit and qualifications directly related to professional competence. Alstom does not discriminate against any employee or applicant because of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.