Corporate Controls - Control Manager - Analyst

Control Manager - Analyst

Help protect the firm by improving how we identify, assess, and manage risk in Wholesale Credit Risk. In this role, you will work side-by-side with business and control partners to evaluate control design and performance, resolve issues, and raise the quality of evidence and documentation. You will turn control data into clear insights for leaders and governance forums. You will also help modernize control monitoring through analytics, automation, and responsible use of artificial intelligence. Your work will directly support stronger outcomes for audits, regulators, and our internal stakeholders.

As a Control Manager - Analyst in the Wholesale Credit Risk team, you will partner with stakeholders to identify risks, assess controls, and strengthen the control environment. You will coordinate control walkthroughs, evaluate control design and operating effectiveness, and help drive issue remediation from identification through closure readiness. You will analyze program data, create clear reporting for stakeholders and governance forums, and support timely, high-quality responses to audit and regulatory requests. You will also help us identify opportunities to improve monitoring and reporting through analytics, automation, and responsible artificial intelligence.

Job Responsibilities

• Support the execution and oversight of the firm's risk and control assessment framework (including coordinating and participating in end-to-end control walkthroughs and deep dives with stakeholders, including evidence collection and documentation.)
• Support control design and effectiveness assessments and track control enhancements through implementation.
• Analyze control program data and metrics; develop recurring and ad hoc reporting and presentations for stakeholders and governance forums.
• Support end-to-end issue management activities, including root cause analysis support, action plan tracking, and validation/closure readiness.
• Help the team to coordinate quarterly tooling confirmation activities in line with firmwide requirements (including outreach, tracking responses, escalation of gaps, and maintaining supporting documentation).
• Support regulatory, audit, and other ad hoc information requests by coordinating inputs, tracking deliverables, and helping ensure timely, high-quality responses.
• Partner with stakeholders to identify opportunities for automation and AI based solutions that enhance control monitoring and reporting (including requirements gathering, testing support, and documentation).
• Participate in Risk Management and Compliance cross-team exercises and initiatives.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree (or equivalent).
• 2+ years of experience in financial services, in controls management, audit, quality assurance, operational risk management, compliance, or a related function.
• Strong analytical, critical-thinking, and problem-solving skills, with high attention to detail.
• Strong written and verbal communication skills and the ability to collaborate effectively across teams.
• Ability to manage competing priorities in a fast-paced, results-driven environment.
• Experience with data analysis and reporting.
• Interest and experience in supporting AI development and integration into Control Management processes

Preferred Qualifications, Capabilities, and Skills

• Proficiency in Microsoft Office (Excel, PowerPoint, Word); Visio is a plus.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.