ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Audits daily revenue of the Casino, food & beverage, retail, and hotel Maintain accurate spreadsheets with daily revenue data. Can work as a team member and independently. Attending all necessary meetings and keeping supervisor informed of all necessary items as directed. Responsible for providing directions for daily pickup of all needed data from the Casino and hotel, gaming, and non-gaming. Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner always. Maintains a professional work environment with supervisors and staff. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Attends all necessary training meetings. Assist in other projects, as directed. Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24‑hour schedule. Outstanding example of and a credit to Downstream Casino Resort QUALIFICATIONS/REQUIREMENTS You must be 18 years of age or older upon employment. High school diploma or equivalent required. General office, Cashier, Hotel or POS experience required. Must have proficient computer skills, with an emphasis on Microsoft Excel. Ability to define and collect data, establish facts, and draw valid conclusions. Must present a well‑groomed and professional appearance. Must possess excellent communication skills. Must be able to read, write, speak, and understand English. Must be able to respond to visual and aural cues. Ability to write routine correspondence and to speak effectively to the public, employees, and customers. Must be able to deal effectively and interact well with customers and employees. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Must be able to be approved for and maintain a valid gaming license. Work nights, weekends and holidays as required. Employment is contingent upon a favorable outcome of a background investigation and drug screening. PHYSICAL, MENTAL AND WORK DEMANDS The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase too loud. Must be able to work in an environment where smoking is permitted. Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. Adequate manual dexterity to operate office equipment. Light lifting of up to 20 lbs. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust. Maintain physical stamina and proper mental attitude to work under pressure in a fast‑paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Work nights, weekends and holidays as required. Must be able to effectively understand and communicate with supervisors. The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
Income Auditor • Brooklyn, NY, United States
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