Retail Sales Associate
Location: 751 E. 11th Ave., Columbus, OH 43211 Job Type: Full-Time, On-Site Pay: $20
Join the JEGS Team
For over 65 years, JEGS has been a trusted destination for high-performance automotive parts and accessories. From our iconic mail-order catalog to our industry-leading e-commerce platform, we help professional racers, weekend warriors, restoration enthusiasts, and automotive hobbyists find the parts they need to build their dream vehicles.
If you're passionate about cars and enjoy helping customers, we'd love to have you on our team.
What You'll Do
As a Retail Sales Associate, you'll provide outstanding customer service while helping customers find the right automotive parts and accessories.
Responsibilities include:
- Greet customers in-store and answer inbound customer calls
- Assist customers by identifying the correct automotive parts for their needs
- Troubleshoot automotive parts questions and recommend solutions
- Process customer orders accurately through our sales system
- Operate the point-of-sale (POS) system and complete customer transactions
- Package customer purchases
- Restock merchandise and maintain attractive product displays
- Keep the sales floor clean, organized, and fully stocked
- Count cash drawers at the beginning of each shift
- Perform opening and closing duties as assigned
- Process merchandise returns while maintaining company standards
- Work directly with vendors to quote custom or specialty parts
- Recommend additional tools or products customers may need for installation
- Meet or exceed individual performance goals
- Perform other duties as assigned
What We're Looking For
Required Qualifications
- Previous customer service, retail, or call center experience
- Strong knowledge of high-performance automotive parts
- Excellent verbal communication and customer service skills
- Professional and friendly demeanor
- Basic computer skills
- Strong math skills
- Passion for helping customers
- Strong work ethic and attention to detail
- Ability to effectively resolve customer concerns
- Ability to pass an automotive knowledge assessment before hire
Preferred Qualifications
- Previous sales experience
- ASE Certification
Physical Requirements
- Ability to stand for extended periods (up to 100% of the shift)
- Ability to lift up to 50 lbs
Schedule
Regular Schedule
- Monday-Friday: 10:00 AM 6:00 PM
- One weekday off each week
Weekend Schedule
- Saturday: 9:00 AM 5:00 PM
- Sunday: 10:00 AM 4:00 PM
- Off every other Sunday
Schedules may vary based on store opening and closing responsibilities.
Benefits
We offer a comprehensive benefits package, including:
Medical Insurance Dental Insurance Vision Insurance Prescription Drug Coverage Company-Paid Life Insurance 401(k) with Profit Sharing Associate Product Discount Paid Time Off Opportunities for Growth and Career Advancement