Event Captain - Peak Events New York

Peak With Priceless Server Position

Freshly renovated and reimagined, Peak with Priceless brings the New York City skyline closer than ever, one breathtaking seat at a time 101 floors above it all.

Part-time team members who meet the requirements are eligible for:

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more!

Actively takes orders, conducts full and complete food/beverage service, and monitors guests' dining experience. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality.

Essential functions of the position include, but are not limited to:

• Anticipate and accommodate the needs of the guests.
• Maintain general cleanliness of assigned stations and the entire venue.
• Direct event staff and oversee event operations.
• Provides professional and exceptional service.
• Presents menus, answers questions and make suggestions for all food and beverage items.
• Informs guests of all food and beverage specials, with prices.
• Required to solicit any allergy or dietary restrictions from each guest.
• Accurately enter all orders into the POS system.
• Ensures the delivery of all food and beverage to the guests.
• Follow supervisor's instructions, communicate with and support co-workers while being a team player.
• Possesses in-depth knowledge of all food and beverage menus and the company.
• Serves all beverages in accordance with all state regulations and alcohol awareness training standards.
• Complies with Department of Health and company sanitation standards.
• Works as part of a team and provides help and support to all fellow team members.
• Accurately completes all end-of-shift financial procedures.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
• Properly sets-up floor and other opening/closing procedures as directed by management, including:
• Ensures all tables, chairs and banquettes are clean and free of debris
• Sets tables with proper settings
• Wipes down chairs, tables, and banquettes
• Stocks side-stations with prescribed supplies
• Completes opening duties as assigned or directed.
• Completes closing duties as assigned or directed.
• Reports all breakage, and damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.
• Assist and/ or complete additional tasks as assigned.

Education/working knowledge:

• Minimum 2 years server experience or equivalent related Tao Group Hospitality experience required.
• Minimum 2 years of food and beverage experience required.
• Previous banquet or event experience in a high-volume, fine dining or upscale hospitality environment is required Experience in a high-volume restaurant/nightclub/lounge.
• Comprehensive knowledge of classic cocktails required.
• Basic familiarity with wine varietals and classic regions around the world required.

Skills / physical demands / work environment / schedule:

• Ability to write, read, and verbally communicate.
• Must have good positive energy throughout the day.
• Must be able to print legibly for Team Members, management, and guests to read.
• Must be able to stand for extended periods of time.
• Must be able to move quickly.
• Must be able to push and lift up to 75 lbs. with or without assistance.
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume.
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required.
• Exposure to cleaning materials.
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment.
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards.
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner.
• Ability to maintain confidentiality.
• Ability to handle a fast-paced, busy, and somewhat stressful environment.