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SoloPoint Solutions, Inc.
Field Service TechnicianSoloPoint Solutions, Inc. • Sussex, WI, US
Field Service Technician

Field Service Technician

SoloPoint Solutions, Inc. • Sussex, WI, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Qualifications

  • Associate degree or Equivalent in work experience preferred.
  • 1-2 years of related Field Service experience.
  • Familiarity with PC Operating systems (Win10) and basic networking.
  • Prior experience with Allen Bradley PLC (Logix5000, SLC, Control and Compact Logix), XML edits, SQL Database file access/scripts, and troubleshooting.
  • Knowledge of factory automation equipment such as motors, VFDs, and analog circuits.
  • Ability to read schematics and technical manuals.
  • Bilingual skills are a plus but not required.
  • Ability to work independently, climb stairs, and operate in dusty environments.

Responsibilities

  • Project manage, coordinate, and plan onsite work efforts with plant personnel, electricians, IT staff, and other stakeholders for customer projects.
  • Provide remote and onsite support for installed systems requiring technical service assistance.
  • Assist in testing and training customers on custom end-user software.
  • Initiate routine communication with customers to assess satisfaction and log follow-up actions.
  • Perform software ladder edits, transfer files, and install updates using remote access tools.
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Field Service Technician • Sussex, WI, US

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