Leads NA-5 Materials Handlers in accomplishment of work. Assists in conducting training of employees under his/her cognizance in accordance with the MCCS training schedule, training employees in their job responsibilities as contained in individual job descriptions. Assigns tasks and work schedules as directed and reports on employee performance and results of assignments. Assists in the daily administrative work of the activity to include the preparation and submission of reports and other accountable documentation processed in relation to the distribution of merchandise to various activities. Demonstrates work methods and provides work-related guidance. Counts types and quantities of merchandise items during inventory and recounts and/or searches storage locations to determine the basis for over, short or misplaced items. Interprets all types of documents involved in receiving and distribution. Performs Materials Handler responsibilities. Responsible for the completion of assignments and instruction on the methods, procedures or a technique to use to insure workload is properly completed. Complies with fire, safety, sanitation, security and other applicable rules, regulations or orders.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor, or proper point of contact for help when problems arise.
Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as required.
14MATERIALS HANDLER LEADER L05 • Twentynine Palms, CA, US
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