Supported Living Manager

Supported Living Manager

As a Supported Living Manager at Pathfinder, you play a critical leadership role in ensuring individuals receive high-quality, person-centered supports in their homes and communities. Serving as the bridge between residential sites and leadership, you guide teams, uphold compliance, and ensure each individual's goals, preferences, and well-being remain at the center of everything you do.

As a Supported Living Manager at Pathfinder, You Will:

• Directly supervise and support Supported Living Assistant Managers through coaching, training, performance feedback, and corrective action when needed.
• Lead recruitment, onboarding, and development efforts to build strong, reliable residential teams.
• Serve as a role model by demonstrating ethical, stable, and compassionate leadership.
• Participate in leadership on-call rotation to ensure continuity of care and operational support.

Person-Centered Planning & Support

• Oversee the implementation of Person-Centered Individual Support Plans (PCISPs) across assigned residential sites.
• Ensure goals are measurable, meaningful, and aligned with individual preferences and outcomes.
• Monitor and guide adherence to behavior support plans and provide direction on best practices.
• Champion services that support physical, emotional, and social well-being.

Compliance, Documentation & Quality Assurance

• Ensure all residential operations meet state and federal regulations, Medicaid Waiver requirements, and Pathfinder policies.
• Oversee accurate documentation, waiver files, and timely reporting to leadership.
• Maintain confidentiality, ethical standards, and agency compliance at all times.

Operations, Scheduling & Coverage

• Oversee day-to-day operations across three residential sites supporting 912 individuals.
• Partner with Supported Living Assistant Managers to ensure staffing coverage, scheduling adjustments, and open-shift coverage.
• Coordinate medical appointments, transportation, and day program schedules to support continuity of care.
• Manage resources and staffing needs to maintain high operational standards.

Communication & Community Engagement

• Serve as the primary point of contact for interdisciplinary team members.
• Foster strong relationships with families, guardians, and community partners.
• Promote inclusion, communication, and quality of life for individuals supported.

The Impact You'll Make as a Supported Living Manager:

• Ensure individuals receive consistent, respectful, and empowering supports in their homes.
• Strengthen residential teams through leadership, accountability, and mentorship.
• Promote dignity, independence, and meaningful outcomes for people supported.
• Uphold Pathfinder's mission through high-quality services and ethical leadership.
• Create stable, compliant, and supportive environments where individuals and staff can thrive.

Pathfinder's mission is to strengthen communities by enabling people with disabilities or economic challenges to achieve autonomy, inclusion, and stability.

Benefits & Pathfinder Perks We Care About YOU!

Competitive Benefits Package: (if applicable)

• Competitive Pay & Paid Training Earn while you learn with comprehensive training.
• Paid Time Off & Holidays Maintain a healthy work-life balance with PTO and paid holidays.
• Comprehensive Insurance Coverage Medical, Dental, and Vision plans to support your well-being.
• Employer-Paid Coverage Enjoy free Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD).
• 403(b) Retirement Plan with Employer Match Plan for your future with a generous retirement savings plan and employer contributions.
• Tuition Reimbursement Invest in your future with financial assistance for continued education.
• Professional Development & Training Enhance your skills and career through learning opportunities.
• Person-Centered Thinking Training Gain valuable insights into individualized care and service.

Pathfinder Perks:

• Wellness Platform Incentives Earn rewards for prioritizing your health and well-being.
• Financial Wellness Platform Access earned wages before payday for added financial flexibility.
• Employee Assistance Program (EAP) Free, confidential support sessions for employees and their immediate household members.
• Free Pathfinder Kids Clinic Providing childcare for children in the community with minor illnesses.
• Exclusive Discounts Save with special offers, including:
• Verizon Wireless Discount Stay connected for less.
• YMCA Discount Enjoy reduced membership rates for fitness and wellness.

Pathfinder Values: People First Integrity - Contribution Growth Empowerment