Loan Closer I

Loan Closer I

OlyFed employees love the places we work and the communities we serve. In addition to a generous benefit package and opportunities for career growth, OlyFed employees are able to boast about working for an organization with a positive reputation and a proven commitment to our communities.

OlyFed prides itself on a history of personal, high-quality service to our customers and community. The spirit of giving is built into our charter and culture. Each year OlyFed dedicates 5-15% of its revenues to community support. In addition to corporate financial contributions, our employees extend the policy of community involvement by donating their time and talents.

The Loan Closer I will gather, prepare, and process documentation required to close refinance mortgages and HELOCs. Clear title, order updated loan payoff quotes, verify proof of insurance, and disburse funds at closing. Schedule and conduct loan closing interviews with borrowers.

Essential Duties and Responsibilities:

• Coordinate the preparation and input of documents required to ensure closing of Association refinance mortgages, HELOCs and consumer loans.
• Schedule and conduct loan closing interviews with Association borrowers on all types of mortgage and consumer loans. Disburse funds at closing after receiving clearance.
• Gather, prepare, and process documentation required to close refinance mortgage loans, HELOCs and consumer loans.
• Clear title on property securing loans, pay off current liens, pay taxes due and obtain documentation of the resulting cleared title. Work with escrow companies to ensure documents prepared are in compliance.
• Prepare Loans-to-One Borrower documentation.
• Review and audit loan files for federal lending regulation compliance.
• Maintain and follow up on loan files in pending status.
• Provide backup duties in the absence of other Loan Closers and lending staff.
• Other duties as assigned.

Knowledge, Skills and Ability Requirements:

• Excellent public and customer relations skills to effectively communicate with internal and external customers, determine needs, and maintain confidence.
• Thorough understanding of banking regulations and Association policies and procedures with demonstrated ability to interpret and apply policies and regulations quickly and independently.
• Organizational skills and composure. Flexibility and adaptability to prioritize a fluctuating workload in a customer-driven environment.
• Utilize analytical techniques and exercise independent judgment to identify strategies to solve problems and complex customer needs.
• Exceptional written and verbal communication skills including the ability to clearly communicate and explain complex banking, lending and legal regulations and documents.
• Proficiency in basic computer programs with ability to learn new software.
• Exercise customer confidentiality and discretionary judgment.
• Read, write, speak, and understand English well. Perform basic calculations.

Qualifications:

• High school diploma, GED or equivalent skills and training.
• Prior customer service experience.
• One year experience in loan origination or servicing of real estate loans preferred.
• Must be bondable.

Physical Demands & Work Environment/Conditions:

Duties are performed in usual office conditions. Ability to operate standard office equipment including personal computer, standard keyboard, 10-key calculator and work a standard shift with repetitive wrist and hand movements. Ability to talk and hear. Ability to stand or sit for extended periods of time. Occasionally lift, move, or carry items up to 15 lbs. Ability to concentrate on the matter at hand, under sometimes distracting work conditions. Requires manual dexterity and handling ability. Use hands and arms to finger, handle, grab and reach. Specific vision abilities including close vision and the ability to adjust focus. Work may involve eyestrain due to constant use of computer screens. Occasional walking, kneeling, stooping, crouching, and bending. Ability to be mobile office-wide for various business needs.

Employees are covered by medical, dental, vision, basic life insurance and long-term disability. Voluntary benefit coverage includes life insurance, AD&D, legal, accident, critical illness, hospital indemnity, and FSA. Options for family coverage are available. Employees can enroll in our company's 401k plan. We offer immediately vested 5% 401k match, as well as profit sharing. Employees are eligible for annual incentive bonus. Full-time employees will receive the following paid time off per month: 6.67 hours of vacation leave and 8 hours of sick leave. In addition, the following paid time off per year: 11 paid holidays; a float holiday; a birthday holiday; 24 wellness hours; 16 volunteer hours. Modified for part-time employees.

OlyFed is an Equal Opportunity Employer and affirmative action employer. EOE AA M/F/Vet/Disability

If you require a reasonable accommodation to complete the application process, please contact Human Resources at 360-754-3400.