Property Outside Claim Rep Associate Bloomsburg PA

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Salary Range
$52600.00 - $86800.00

Target Openings
1

What Is the Opportunity
LOCATION REQUIREMENT: This field position services Insureds/Agents in the Columbia County PA and the surrounding counties Montour Northumberland and Lycoming areas. The selected candidate must reside in the assigned territory. This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence.
*You will be issued a company vehicle for this position.*


Travelers Claim Organization is at the heart of our business by providing assurance to our customers during lifes rainy days. As an Associate Claim Rep Outside Property you will receive comprehensive training in claim handling customer service and policy interpretation while working alongside experienced claim professionals. This position focuses on developing your skills and knowledge to successfully manage 1st party property claims. This program is typically 9-12 months and upon successful completion of this program you will have the skills needed to handle claims independently and progress toward full claims handling responsibility. This position is based remotely with work at residential and commercial locations with a combination of mobile work work from your primary residence or the nearest Travelers office. As part of the hiring process this position will require the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process if needed will be provided at such time as your candidacy is deemed appropriate for further consideration.
What Will You Do

Actively participate in structured training classes covering insurance policies specific claim processes systems and procedures including virtual classroom and on-the-job training.
Review investigate and document 1st party property claims under close supervision.
Gather information from policyholders claimants witnesses and third-party providers.
Learn to investigate and evaluate all relevant facts and information (including but not limited to analyzing leases contracts by-laws and other relevant documents which may have an impact). Determine and apply coverage for building damages per policy terms.
Establish accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates.
Provide timely and professional communication to customers claimants and internal stakeholders.
Maintain accurate records of claim activity in claim management systems.
Demonstrate openness to continuous learning particularly in AI and digital transformation.
Adapt to new technology implementations system upgrades and digital tool rollouts while maintaining productivity and service quality.
In order to perform the essential functions of this role acquisition and maintenance of Insurance License(s) and/or a UAS Remote Pilot Certification may be required to comply with federal state and Travelers requirements. Generally required Insurance License(s) must be obtained within three months of starting the role and ongoing continuing education requirements must be maintained as mandated.
This position requires participation in our Catastrophe Response Program which could include deployment to assist our customers in other states.
This position requires the individual to access and inspect all areas of a dwelling or structure which is physically demanding requiring the ability to carry set up and climb a ladder weighing approximately 38 to 49 pounds walk on roofs and enter tight spaces (such as attic staircases and entries crawl spaces etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position.
Perform other duties as assigned.

Required Experience:

IC

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 52600 - 86800