Content/Systems Specialist

Content/Systems Specialist

CMT Services Inc. is a dynamic and small business supporting Federal, State, and Local government agencies. As an SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients.

Location: U.S. Department of Agriculture USDA FS Yates 1400 Independence Ave., SW Washington, DC 20250

Period of Performance: Start Date: One 1-year base period plus four 1-year option periods

Place of Performance: Remote with occasional travel (~4 times/year). Work is virtual unless otherwise directed. In-person meetings, if required.

Position Summary: The Content/Systems Specialist supports Federal correspondence systems, content management, SharePoint collaboration, document routing, public-inquiry workflow support, content inventory, content mapping, data quality, and content updates for a Federal correspondence and content management program. The role supports controlled correspondence tracking across Federal systems and assists with maintaining accurate, governed, accessible, and version-controlled content in Government-approved systems and collaboration environments.

Key Responsibilities:

• Support controlled correspondence tracking, routing, updating, status monitoring, and closure activities in Federal correspondence management systems.
• Support work involving ICCT, ECMM, CoRe, SharePoint-based collaboration, or comparable Federal correspondence, tasker, case-tracking, or content-management systems.
• Support public-inquiry workflow tracking and routing visibility using Government-approved systems and processes.
• Maintain content inventories, content maps, document libraries, metadata, version history, and content status trackers.
• Support content alignment between strategic documents, frameworks, tools, program activities, and internal SharePoint content.
• Support content updates to internal SharePoint sites under Government-designated permissions and approval workflows.
• Support data quality reviews, content validation, duplicate identification, source verification, and content owner tracking.
• Assist with Business Case and Analysis of Alternatives inputs by organizing source materials, data, assumptions, and backup documentation.
• Coordinate with project staff and Government stakeholders to resolve content, workflow, and system-navigation issues.
• Support Section 508-aware content posting by coordinating with the Technical Writer / 508 Specialist before publication or release.
• Prepare status updates, dashboards, logs, reports, and workflow summaries.

Required Qualifications:

• Minimum 2 years of experience with Federal correspondence management systems or comparable Federal tasker, case-tracking, records, or content-management systems.
• Experience supporting Federal correspondence, content management, document management, workflow tracking, case tracking, or records-related systems.
• Experience using SharePoint or comparable Federal collaboration/content-management environments.
• Experience maintaining document libraries, metadata, content inventories, content maps, version control, and workflow status information.
• Experience supporting internal content updates, content governance, or document routing in a Federal or Government environment.
• Ability to organize and track large volumes of electronic information accurately.
• Strong analytical, troubleshooting, customer-service, and communication skills.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and reporting/tracking tools.
• Ability to work within Government-approved permissions, workflows, and access controls.

Education:

• Bachelor's degree in Information Systems, Computer Science, Information Management, Business Administration.

Join Our Team: At CMT Services, we believe that extraordinary results come from empowering exceptional people. If you're ready to lead innovative projects, solve complex challenges, and contribute to meaningful infrastructure development while advancing your career in a supportive, collaborative environment, we want to hear from you.

Disclaimer: By submitting your resume for this job posting, you authorize CMT Services, Inc. to forward your resume to all applicable internal and external managers, agencies, and recruitment personnel for review and consideration to hire.