Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which means things move quickly, priorities shift, and no two days look the same.
This is a property ownership role. You will manage at least 30 units at one of our properties in Nashville, TN Market - member experience, property relationships, housekeeping vendors, maintenance, unit quality, and everything in between. You will oversee reservations made through Landing's platform as well as OTA partners like Airbnb and Booking.com, resolve member issues across multiple channels, and report on property performance to your manager.
You'll live onsite, which means you're close to the actionable to jump in quickly when issues come up and build real, in-person relationships with guests and property partners.
If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like - and the playbook is still being written.
This role is for someone who thrives when things are moving fast, makes decisions with incomplete information with the best customer experience in mind, and builds systems while using them.
What you'll own:
What we're looking for:
Work Schedule & Availability:
This role does not follow a traditional or fixed schedule. Due to the nature of onsite guest operations, regular work outside of standard business hours is expected, including evenings, weekends, and holidays. Schedules are driven by business needs. Flexibility is required to support guest operations.
What we offer:
Landing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including pregnancy, sexual orientation, gender identity, and related conditions, national origin, age, disability, genetic information, military service or obligation, or any other status protected by applicable federal, state, or local law.
Onsite Hospitality Manager • Nashville, TN, US
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