Regional Facilities Director

Regional Facilities Director

The Regional Facilities Director is responsible for overseeing a maintenance team and managing the maintenance program to entail the implementation of preventive maintenance, training, safety programs, and maintaining quality control for all mechanical, electrical, and plumbing systems for a specified region of Solidago Residential Services.

Responsibilities include:

• Overseeing up to 10 communities in designated region property locations, with a total of 30 employees.
• Overseeing the facilities management functions across multiple locations within a designated region and overseeing all maintenance personnel in that region.
• Preparing and presenting regional reports for senior management.
• Guiding teams to maintain all property logs and ensuring they are up to date, such as pool logs, elevator certification, emergency response plan, lighting logs, safety meeting log, and OSHA logs.
• Maintaining all safety standards set forth by the company and ensuring all OSHA regulations are being followed.
• Managing performance for all staff members; training Maintenance Supervisors to manage staff as appropriate.
• Maintaining courtesy and diplomacy with internal/external customers and colleagues and enforcing such behavior with staff.
• Ensuring the team always follows policies and procedures.
• Training, coaching, and developing employees as needed.
• Accurately forecasting and maintaining budgetary projections, and training on-site Maintenance Supervisors on this.
• Controlling operating costs by effectively utilizing employees, equipment, preventative training methods, and forecasting skills.
• Interviewing and recommending all maintenance personnel, as well as recommending staff for promotions.
• Coordinating training for staff, not limited to asbestos, lead, mold, and seminars in all aspects of property maintenance, as well as necessary licenses/certifications and continuing education courses.
• Designing, monitoring, and enforcing preventive maintenance and safety training programs for each property.
• Developing, implementing, and enforcing company-wide water intrusion monitoring, mold identification, and documentation and abatement programs, as well as development and implementation of bed bug policy/procedures.
• Providing technical advice to all maintenance and property management staff as needed.
• Implementing and monitoring energy savings measures for all properties, including an annual energy audit.
• Conducting quarterly inspections of all residential properties in conjunction with the Property Manager and reporting deficiencies to the Regional Property Manager.
• Providing budget input, as needed, to property managers for repairs, maintenance, and capital expenditures.
• Developing scope, overseeing, reviewing, and assisting the Property Manager and Maintenance Supervisors on capital improvement projects, including final sign-off on the project.
• Evaluating the performance and pricing of contracted work on building equipment and projects as required by the Property Manager.
• Reviewing drawings and specifications for all new buildings and providing comments and recommendations to Property Managers, Development, and Construction.
• Working with Property Managers to act as liaison between construction, owners, and management; providing punch lists and recommendations to ensure smooth turnover of new buildings.
• Developing building standards for new construction as they relate to future maintenance requirements.
• Inspecting buildings for potential purchases, overseeing due diligence, and providing comments on the property's condition along with recommendations.
• Providing general advice regarding local permits, codes, and industry standards.
• Creating and monitoring the after-hours emergency on-call schedules, policies, and procedures.
• Being available for emergencies that may arise at any property.
• Working in conjunction with the Regional Property Manager and SVP to administer and enforce company policies and procedures for maintenance personnel.
• Working with VP, Regional Property Managers, and Property Managers to ensure all Facilities standards are being met.

Qualifications:

• Experience within the Residential Building Maintenance field.
• Must be familiar with all building systems and equipment responsibilities.
• CFC Universally Certified is preferred.
• Certified Pool Technician preferred.
• Knowledge of Property Management Systems (RealPage, Ops Technology, and One-sites) is a plus.

Skills and Knowledge:

• Excellent computer and system knowledge: literacy in Microsoft Office (MS Word, Excel, SharePoint, OneDrive, and PowerPoint).
• Must have working knowledge of plumbing, HVAC, electrical, elevators, irrigation systems, and be able to read schematics.
• Must maintain a professional appearance and demeanor.
• Excellent verbal and written communication skills.
• Must be able to use and operate tools safely to perform job duties.
• Organizational skills are necessary.
• Strong customer service representation is critical for the success of this role.
• This role must come with a high level of skills and knowledge related to all maintenance functions.
• Complete projects/tasks in a thorough, accurate, and timely manner.
• Always display a service-oriented mindset.
• Ability to make sound decisions and problem-solve timely and effectively.
• Participate in continuing education in maintenance, engineering, construction, codes, and standards as required by law and role development.

Safety:

• Ensuring safety is always a priority.
• Must adhere to all local and state regulations.
• Must adhere to all OSHA standards.
• Ability to lift 50lbs.

Benefits:

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Paid Holidays
• Dental
• 401k Retirement Plan
• Employee Assistance Program (EAP)
• Competitive bonus structure
• Ancillary Benefits: Pet Insurance, Gym Membership Reimbursement, Parental Leave, etc.

Work Conditions:

You are required to work both inside and outside of the office and in all areas of the residential property, including amenities, and have frequent exposure to outside elements where temperature, weather, odors, and landscape may be unpleasant and/or hazardous.

Physical Demands:

To successfully perform the essential functions of this role, the team member must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using hands for typing and handling materials. The position requires the ability to access all areas of the propertyboth interior and exteriorin varying weather conditions, including rain, snow, heat, and wind.

Team members must be capable of lifting or moving items up to 20 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs.

This job description is not intended to be an exhaustive list of all duties. Team members are expected to follow additional instructions and perform other related tasks as assigned by their Team Leader.

Additional responsibilities/tasks within the position's purpose may be assigned. LDG Development LLC & its affiliates reserve the right to change job descriptions at any time, with or without prior notice, based on business conditions/needs. Rev. 9. 2025