SweatHouz- Studio Manager, Hillcrest (San Diego)

ABOUT SWTHZ

SweatHouz is the fastest-growing recovery franchise business globally. With over 100 open locations and over 300 licenses sold SWTHZ is focused on accelerating the worlds adoption of contrast therapy through private suite experiences harnessing the power of infrared sauna and cold plunge.

JOB SUMMARY

The SweatHouz Studio Experience Manager plays a critical role in leading and motivating their team to deliver an exceptional guest and member experience that drives membership growth retention and revenue. You will be a passionate advocate for the SWTHZ brand embodying our core values of integrity respect fairness and excellence.

JOB LOCATION: 1020 University Ave San Diego CA USA

ESSENTIAL DUTIES & RESPONSIBILITIES

Sales and Membership Growth

• Achieve studio membership and revenue goals: Collaborate with the sales team to develop and implement strategies to attract new members and retain existing ones.
• Provide exceptional sales support: Coach and mentor sales associates on effective sales techniques and product knowledge.
• Track and analyze membership data: Monitor key membership KPIs and use insights for strategic decision-making.
• Partner with the marketing team: Actively participate in marketing initiatives and promotions to drive awareness and generate leads.

Leadership & Team Management

• Build and cultivate a high performing engaged team: Foster a positive and collaborative work environment where employees feel valued motivated and empowered to succeed.
• Develop and coach team members: Provide effective training and coaching to ensure all team members possess the skills and knowledge needed to excel in their roles.
• Lead by example: Demonstrate exceptional work ethic communication and customer service skills inspiring your team to do the same.
• Performance management: Implement effective performance management practices including setting goals providing regular feedback and conducting performance reviews.

Operational Excellence

• Ensure smooth and efficient daily operations: Oversee all aspects of studio operations including scheduling staff assignments inventory management and adherence to company policies and procedures.
• Maintain a clean inviting and safe studio environment: Implement and enforce hygiene and safety protocols to create a comfortable and enjoyable experience for all guests and members.
• Manage studio cleanliness: Allocate cleaning staff in a manner that keeps attrition under 7%.
• Identify and implement operational improvements: Keep a strong pulse on your studio. Continuously identify opportunities for improvement in both the team member and member experience. Implement effective solutions as needed.

KEY SKILLS & ABILITIES

• Leadership: Can you inspire a shared sense of purpose in the studio This includes leading your team through change getting buy-in and coaching through ambiguity.
• Business Acumen: Can you see beyond the surface and understand the intricate dance of sales and operations
• Strategic Thinking: Problems and challenges in the studio are not roadblocks but puzzles waiting to be solved. Can you dissect a challenge analyze its components and forge solutions that deliver financial results
• Persuasion: Relationship-based selling is not coercion but building trust and value. Can you build trust with studio guests (intros) and create a compelling vision for why they should join and become a member of the studio
• Delegation and Empowerment: Can you delegate in a way that drives strong revenue and meets membership targets

MINIMUM QUALIFICATIONS

• High School Diploma or GED required.
• Degree in a related field preferred.
• 3 years of experience in a sales environment with a proven track record of relationship-based selling building value and overcoming objections.
• 3 years Management experience preferred including leading teams coaching and driving performance outcomes.
• Current AED/First Aid/CPR certification
• Reliable means of mobility for travel to studio location

PHYSICAL DEMANDS & ENVIRONMENTAL CONDITIONS

• Must be able to lift up to 50 lbs.
• Physical efforts required for daily duties including squatting bending reaching spotting jumping and prolonged standing and walking
• Exposure to cleaning chemicals and sanitizing agents
• Must be comfortable administering CPR/AED protocols

INTERPERSONAL SKILLS

• Inquisitive: Eager to learn and understand.
• Attentive: Mindful observant empathetic and considerate of others.
• Dependable: Consistent flexible true to their word and reliable.
• Enthusiastic & Passionate Positive engaged and deeply passionate about health wellness and the brand; eager to be of service.
• Performance-Minded: Strives for excellence continuously improves abilities and delivers results at the highest level.
• Energetic: Possesses strong endurance is self-motivated and faces challenges head-on.
• Honest: Demonstrates high integrity conscientiousness and truthfulness.

BENEFITS

• Competitive Compensation and Bonus Eligibility
• Flexible Work Schedule
• Free Drop-In Sessions
• Career Growth Opportunities
• Comprehensive Benefits Plan (Medical Dental Vision 401(k) etc.)
• Flexible Vacation
• Supportive Leadership Team

COMPENSATION: $75000 annually bonus and a direct growth opportunity into multi-unit leadership

Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race gender ancestry color religion sex age marital status sexual orientation gender identity national origin medical condition disability veteran status or any other basis protected by law.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1