Business Relationship Manager
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Senior Relationship ManagerOliver Wyman, LLC • Philadelphia, PA, US
Senior Relationship Manager
Oliver Wyman, LLC • Philadelphia, PA, US
30+ days ago
Job type
- Full-time
Job description
Senior Voluntary Benefits Consultant
Mercer's Voluntary Benefits Practice is looking for a consultant with strong leadership skills who works independently and has excellent client communication & management. In this role you will have the opportunity to play a key role in developing the overall strategy for a subset of clients. If you have a strong history of being highly collaborative within a large organization, as well as a track record of delivering results for your clients this may be the role for you.
We will count on you to:
- Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across various industries or specialties and may contribute to the sales work for complex, high-priority accounts owned by senior colleagues
- Develop the sales and retention strategy for client accounts leveraging an in-depth understanding of client needs, market trends and product and service offerings
- Conduct robust client analyses to create customized product and solution recommendations
- Address escalated issues in a timely and effective manner and works to ensure relationships are in a positive standing and delivering on promised timelines and deliverables
- Actively engage and nourish relationships and professional networks within client organizations
- Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the company
- Thrive and be motivated by an environment that embraces AI and technology-enabled tools.
What you need to have:
- Bachelor's Degree required
- Voluntary Benefits subject matter experience required
- Strong voluntary benefits product, process and market knowledge (to include but not be limited to supplemental health, ID Theft Protection, Legal, Auto/Home, Discount, Purchasing Programs, Discount, Pet Insurance, Life with LTC)
- 5+ years' experience as a Consultant with background in Client Management (Large Clients) or Sales (Large Clients)
- Strong financial and business acumen
- Ability to work in a fast-paced environment, successfully manage multiple and conflicting priorities to meet or exceed deadlines
- Current Life/Health License or ability to obtain within 6 months of hire
- Strong collaboration and team focused skills (relationship building and fostering with Mercer Health & Benefits and Voluntary Benefits colleagues)
What makes you stand out?
- Demonstrated success working with C-Suite Executives
- Demonstrated success in expanding and retaining client relationships
- Ability to support Large Market Clients
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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Senior Relationship Manager • Philadelphia, PA, US
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