Design Manager

Design Manager

The Design Manager guides potential homebuyers through the entire design and selections process for their new home, combining consultative sales, design expertise, and project ownership. This role meets directly with clients in an office setting, helps them choose finishes and materials, and maintains clear, consistent communication throughout the homebuilding journey to ensure a smooth and positive experience.

Responsibilities

• Meet with potential homebuyers in person to discuss their needs, preferences, and vision for their new home.
• Conduct consultative, in-office sales conversations to help persuade interested buyers to move forward with purchasing a home, without any outside or door-to-door sales.
• Lead clients through the full selections process, including choosing flooring, countertops, cabinets, and other interior and exterior finishes.
• Explain design options, materials, and finishes in a clear and approachable way, helping clients make informed decisions that align with their style and budget.
• Take complete ownership of the client journey from initial meeting through project completion, ensuring every step is managed and communicated effectively.
• Coordinate and document client selections and approvals at key checkpoints, including floor plans, covenants, electrical walk-throughs, tape and texture, trim, and cabinets.
• Obtain and track client sign-offs at each major milestone to ensure accuracy and alignment with expectations.
• Provide daily progress updates to clients, including photos and status reports, to keep them informed on the build process.
• Maintain proactive, clear, and timely communication with clients, addressing questions and concerns and setting realistic expectations about timelines and milestones.
• Walk clients through the building process step by step, explaining what to expect at each stage and helping them feel confident and supported.
• Collaborate with internal teams such as construction, design, and selections coordination to ensure client choices are implemented accurately.
• Keep detailed records of client interactions, selections, approvals, and updates to support smooth project execution.
• Demonstrate strong customer service and people skills when interacting with clients, vendors, and colleagues.
• Represent the company professionally at all times, reinforcing a positive, client-focused experience.

Essential Skills

• Proven customer service orientation with a strong focus on client satisfaction and relationship building.
• Experience in sales, preferably in a consultative or relationship-based environment.
• Knowledge of residential construction processes or the ability to quickly learn the stages of homebuilding.
• Strong communication skills, including the ability to explain complex information in a clear and friendly manner.
• Excellent people skills with the ability to build rapport and trust with a wide range of clients.
• Ability to take complete ownership of the client experience from initial meeting through final sign-off.
• Confidence in guiding clients through selections such as flooring, countertops, cabinets, and other finishes.
• Organizational skills to manage multiple clients, selections, and checkpoints simultaneously.
• Attention to detail to ensure accuracy in selections, documentation, and client approvals.
• Comfort with sending daily updates and photos, and maintaining consistent communication with clients.

Additional Skills & Qualifications

• Background in design, interior design, or a related field.
• Experience as a selection coordinator or in a similar role within residential construction or homebuilding.
• Previous experience working closely with homebuyers or homeowners on design and finish selections.
• Ability to interpret floor plans, covenants, and other construction-related documents.
• Strong problem-solving skills and the ability to handle changes or client requests calmly and professionally.

Why Work Here?

You will join a team that values client satisfaction, clear communication, and personal ownership of the work. The role offers the opportunity to build meaningful relationships with homebuyers and to play a key part in bringing their vision to life. You will work in a structured schedule with a negotiable pay rate, allowing for stability while still recognizing individual experience and value.

Work Environment

This role operates in a professional office setting with regular interaction with homebuyers and internal teams. Work hours are typically 8:00 a.m. to 5:00 p.m., providing a consistent daytime schedule. The environment centers on residential construction and home design, where you will use standard office tools and communication methods to share daily updates and photos with clients. The atmosphere supports frequent client meetings, collaborative discussions about design selections, and ongoing coordination with construction and design teams.

Job Type & Location

This is a Contract to Hire position based out of Sioux Falls, SD.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Sioux Falls, SD.

Application Deadline

This position is anticipated to close on Jul 30, 2026.