First American is seeking a Customer Service Operations Manager to lead a team of Customer Service Representatives, ensuring exceptional service levels in a mortgage servicing environment. The role focuses on staffing, training, performance management, and risk controls to optimize call center operations. The candidate will analyze data, drive process improvements, and collaborate with vendors and internal teams to maintain strong customer satisfaction. #J-18808-Ljbffr
Mortgage Servicing Customer Operations Leader • Fort Mill, SC, United States
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