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Odessa Memorial Healthcare Center
PRN/Supp - Patient Services/RHC Coordinator - Admitting and Billing Front DeskOdessa Memorial Healthcare Center • Odessa, WA, US
PRN/Supp - Patient Services/RHC Coordinator - Admitting and Billing Front Desk

PRN/Supp - Patient Services/RHC Coordinator - Admitting and Billing Front Desk

Odessa Memorial Healthcare Center • Odessa, WA, US
9 days ago
Job type
  • Full-time
Job description

Patient Services/RHC Coordinator - PRN/Supp Position

This is a fill in position for front desk coverage at both the Main Hospital as well as the Rural Health Clinic.

This position requires a blend of professionalism, competence, friendliness, multitasking ability, strong interpersonal skills, and self-motivation. These qualities are essential for effectively managing the demands of the role and contributing to a positive work environment.

Essential Functions:

  • Telephone Management: Answering calls professionally, assessing needs, and transferring calls as necessary.
  • Receptionist/Clerical Duties: Performing general receptionist and clerical duties as needed.
  • Patient Interaction: Greeting patients and visitors warmly, assisting them with their needs.
  • Patient Registration: Registering patients for various services, updating insurance information, and obtaining necessary signatures.
  • Insurance Verification: Verifying insurance coverage and obtaining pre-authorizations when required.
  • Patient Discharge and Readmission: Handling the administrative aspects of patient discharge and readmission processes.
  • General Office Coordinator: Assisting staff with various tasks like locating personnel, photocopying, faxing, and maintaining office supplies.
  • Front Office Coordinator: Ensuring the front office is well-organized and accessible to all staff members.
  • Mail Handling: Sorting and distributing mail to appropriate recipients.
  • Petty Cash Management: Managing petty cash, including disbursing money, collecting receipts, and balancing accounts.
  • Supporting HIM Department: Assisting the Health Information Management (HIM) department with tasks like scanning charts, preparing documents, and supplying forms to patients.
  • Patient Survey Administration: Mailing patient satisfaction surveys, collecting and analyzing results.
  • Resident Family List Maintenance: Updating lists of resident family members.
  • Collaborating with the Billing Department: Providing support to the billing department as required.
  • Team Management: Participating in the hiring process for front desk staff and training new hires.

Requirements

Required:

  • Minimum of high school diploma or GED
  • Strong interpersonal skills
  • High level of administrative experience and computer knowledge
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PRN/Supp - Patient Services/RHC Coordinator - Admitting and Billing Front Desk • Odessa, WA, US

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